Published by Keepsoft on Dec 21, 2023

Report an issue with Home Bookkeeping Money Manager.
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Why should I report an Issue with Home Bookkeeping Money Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Keepsoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Home Bookkeeping Money Manager Customer Insights

1. Then I received a notification in a language I don't recognize: Почему не получается копить: 6 ошибJust when i was about to consolidate my data, only to find out that only 2 items per account/payment are allowedI've purchased this app & software 2 years ago for my Android phone and desk top PC.

2. just suggesting that the date in each list can put background color too, just bolded is still confusing; And better can add another assets item that could separate from saving account n cash including the value of those assets, like insurance, funding, stocks, even luxury valuables, etc.

3. It is customizable, u can keep track of multiple bank accounts(once u pay for it that is, otherwise is 3 at a time), u can make ur own categories, calculations are accurate, totals each account seperate and as a whole, can make scheduled payment entrys.

4. I actually purchased the premium version and was charged accordingly, but the app still doesn't change to premium version or something.Hey Devs, Love the app.

5. Functionally it's still the same, (which I love) but there was no reason to change the colors without giving an option to customize them.I would give it 5 stars if they follow up on a really annoying shortcoming and that is like most Bookkeeping apps.

6. Only drawback is that I had expected my Windows version to be activated once I purchased on my Android device.

7. So I'm stuck on my current version and unable to register & use the new win11 version I purchased.

8. I don't like the idea of double paying seeing as how I signed for a monthly subscription for my Android version.

9. All of a sudden it credited expenditure where it should have debited added to which it took money out of incorrect accounts leaving balances which did not accord with bank balances.

10. But a couple of weeks ago I purchased the upgrade v7.2 to work with Win11 and from day one I'm had issues with the back up files not properly installing.

11. Recording it as an income does not reduce the appropriate expense account.

Steps to Troubleshoot & Fix Home Bookkeeping Money Manager Issues

1. Fix Home Bookkeeping Money Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Home Bookkeeping Money Manager: Restarting the app will resolve most errors.
  2. Update the Home Bookkeeping Money Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Home Bookkeeping Money Manager" » Open Home Bookkeeping Money Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Bookkeeping Money Manager » click "UPDATE".
  3. Clear Home Bookkeeping Money Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Bookkeeping Money Manager servers.
    1. On Android, goto Settings » Apps » Select "Home Bookkeeping Money Manager" » click Storage » click "Clear Cache".
  4. Check Home Bookkeeping Money Manager app permissions. If any of these permissions required to use your device's features are disenabled, Home Bookkeeping Money Manager might not work.
  5. Uninstall and reinstall Home Bookkeeping Money Manager. If nothing else has worked, completely uninstall Home Bookkeeping Money Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Home Bookkeeping Money Manager not working


2. Fix Home Bookkeeping Money Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Home Bookkeeping Money Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Home Bookkeeping Money Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Home Bookkeeping Money Manager may not be able to connect to the Internet when running in the background.

Reported Issues