Published by KAYAC Inc. on Jan 10, 2023

Report an issue with Lobi.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Lobi: Enjoy chat for games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KAYAC Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Lobi: Enjoy chat for games

1. There are more than 200,000 groups! - Very convenient to share your strategy and comminucate with guild members! - No phone number required to register an account! ■ Introduce convenient features and how to use! - Keep your conversation safe and secure in private groups. - Use "Shout" feature and send push notifications to group members! - Share and trade your strategy with close friends in private groups! - Find your game buddy and communicate with them in public groups!

2. - The largest gamers community in Japan!

Lobi Customer Insights

1. The images in the presentation show English text but when entering the application everything is in Japanese without any possibility to translate the text.I used this to find a Minecraft server I can play on.

2. Only for Japan.

3. There were few servers but not much.

Steps to Troubleshoot & Fix Lobi Issues

1. Fix Lobi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lobi: Restarting the app will resolve most errors.
  2. Update the Lobi App. Here is how:
    1. On Android goto PlayStore » Search for "Lobi" » Open Lobi: Enjoy chat for games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lobi » click "UPDATE".
  3. Clear Lobi: Enjoy chat for games app cache: Clearing cached data will force your app to retrieve the latest data directly from Lobi servers.
    1. On Android, goto Settings » Apps » Select "Lobi: Enjoy chat for games" » click Storage » click "Clear Cache".
  4. Check Lobi app permissions. If any of these permissions required to use your device's features are disenabled, Lobi might not work.
  5. Uninstall and reinstall Lobi. If nothing else has worked, completely uninstall Lobi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lobi not working


2. Fix Lobi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lobi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lobi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lobi may not be able to connect to the Internet when running in the background.

Reported Issues