Contact Movistar Top Up and Call Customer Service

Why should I report an Issue with Movistar Top Up and Call?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Movistar Internacional to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Charged twiceVery easy to use and I♥️ we can do a monthly plan on our love ones is a great app!!! Excelenteee!!! 😁I having problems with the app doesn't let me opened it it says that I need a internet connection.. I already did everything in my hands and nothing is workingI was 1 recharge away from my $5 gift.

2. I have never come across a company that does NOT want to takr my money! I've try over 2 weeks to pay on an excisting line and I got NOTHING!1) does not include Venezuela, which is where i am trying to rechard 2) since i installed (no other new apps after) ads take my screens while watching any videos (Netflix, youtube, etc) that cover entire screen.

3. Downgraded to three stars because attempted to Top Up my phone from Argentina and each time the app did not allowed the transaction, tried with different cards with same results.

4. I travalyagain to the US and as soon as I got home tried to Top Up again and now it worked.It will not allow me to re-carge a number from Guatemala because it says the number isn't a pre-paid account.

5. I wish I could give 0 stars if possible.the website does not alow you to pay for monthly accounts and the app only alow re-charges.

6. Not cool.I just did my first try with this app and it didn't work , customer service didn't even find a way to help me so I lost my money .

7. Can someone tell me how to send a recharge to another phone?Used to be simple to use, now more steps required.

8. It says it doesn't recognize my number or my email.

9. This app was honestly a waste of my time and I will not reccomend it to any other user.

10. Uninstall.I just got a new phone and it doesn't let me sign in.

11. One didn't recharge and had to do another one and it went through.

1. Fix Movistar Top Up and Call Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Movistar Top Up and Call: Restarting the app will resolve most errors.
2. Update the Movistar Top Up and Call App. Here is how:
   1. On Android goto PlayStore » Search for "Movistar Top Up and Call" » Open Movistar Top Up and Call » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movistar Top Up and Call » click "UPDATE".
3. Clear Movistar Top Up and Call app cache: Clearing cached data will force your app to retrieve the latest data directly from Movistar Top Up and Call servers.
   1. On Android, goto Settings » Apps » Select "Movistar Top Up and Call" » click Storage » click "Clear Cache".
4. Check Movistar Top Up and Call app permissions. If any of these permissions required to use your device's features are disenabled, Movistar Top Up and Call might not work.
5. Uninstall and reinstall Movistar Top Up and Call. If nothing else has worked, completely uninstall Movistar Top Up and Call then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Movistar Top Up and Call not working

2. Fix Movistar Top Up and Call Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Movistar Top Up and Call be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Movistar Top Up and Call not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Movistar Top Up and Call may not be able to connect to the Internet when running in the background.