Published by Honey Science on Sep 22, 2023

Report an issue with PayPal Honey.
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Why should I report an Issue with PayPal Honey: Coupons, Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Honey Science to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PayPal Honey: Coupons, Rewards image 1 contact PayPal Honey: Coupons, Rewards image 2

About PayPal Honey: Coupons, Rewards

1. You could even earn rewards at a variety of popular stores. - The PayPal Honey app makes it easy to shop tons of stores in one place. - Find products you love, try coupon codes, and check out with ease. - We put our coupon-searching magic to work whenever you shop in the app. - You’re already shopping. Get paid for it too. - Look for chances to earn Double Cash Back and other exciting offers. - Find coupons and Cash Back at our growing list of stores. - Find deals on everything from shoes to sofas and travel to tech. - Get access to special Honey promo codes. *Based on an independent survey of 1000 US Online Coupon Shoppers. ** Redemption thresholds apply.

2. PayPal Honey is the #1 shopping tool in America* and has more ways to save time and money.

3. Cash redemption requires valid PayPal account in good standing.

4. From coupons to Cash Back**, get the best of Honey right on your phone.

5. Find deals and apply coupons.

6. It’s everything you love about shopping, in one app!

7. Terms and exclusions apply.

8. Prices and discounts shown are for illustrative purposes only.

9. Coupon availability may vary.

10. All PayPal Honey data presented is based on internal information as of Q2 2020.

PayPal Honey Customer Insights

1. Then when reviewing the droplist within the app, I can only see the first 52 of those items unless I put a category on everything which is tedious also as it can only be done per item version instead of in bulk.App doesn't work on my computer or my phone.

2. 😐 I also find with Honey in general (and my cousin thinks the same) is how transactions track poorly in the UK and take an awful long time to be approved.

3. I downloaded the app to get the push notifications, because by the time I see the email notification for a drop-listed item, it's too late to get it at that price.

4. I'm laying on my side but my phone's portrait mode is locked, everytime I go to another page it defaults to landscape mode and then corrects itself 5 seconds later.

5. Initially I missed the push notifications menu and thought that the app was no different than the web version, but I stand corrected!The moment I first opened the app it was buggy af.

6. On my computer it says swap Amazon item but then the page doesn't reload and it freezes.

7. When saving items to your droplist, they save as separate items for each color/version of the item.

8. I couldn't connect my PayPal account to my honey account after honey had just offered it.

9. Garbage app and extensionI can't view my Honey balance because it loads a blank page.

10. 😕 2nd update, after contacting them, I'm still unable to checkout with PayPal.

11. I rarely use Honey.When you log into anything (for example Panera), scrolling becomes a nightmare.

Steps to Troubleshoot & Fix PayPal Honey Issues

1. Fix PayPal Honey Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PayPal Honey: Restarting the app will resolve most errors.
  2. Update the PayPal Honey App. Here is how:
    1. On Android goto PlayStore » Search for "PayPal Honey" » Open PayPal Honey: Coupons, Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PayPal Honey » click "UPDATE".
  3. Clear PayPal Honey: Coupons, Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from PayPal Honey servers.
    1. On Android, goto Settings » Apps » Select "PayPal Honey: Coupons, Rewards" » click Storage » click "Clear Cache".
  4. Check PayPal Honey app permissions. If any of these permissions required to use your device's features are disenabled, PayPal Honey might not work.
  5. Uninstall and reinstall PayPal Honey. If nothing else has worked, completely uninstall PayPal Honey then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PayPal Honey not working


2. Fix PayPal Honey Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PayPal Honey be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PayPal Honey not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PayPal Honey may not be able to connect to the Internet when running in the background.

Reported Issues