Published by Jksol

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Why should I report an Issue with Beach Sand - Sandbox Art Game?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jksol to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Beach Sand Customer Insights

1. Not similar to the pictures, I'd like to feel a relaxing vibration when I draw, but no.. it's not a sand texture, just a darker color.

2. Dont get this if u love the beach and sand..False advertisement.

3. Like getting a shaders marker and writing with it.

4. It does not look like the picture shown when you draw on the 'sand'.

5. it is very unrealistic.

Steps to Troubleshoot & Fix Beach Sand Issues

1. Fix Beach Sand Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beach Sand: Restarting the app will resolve most errors.
  2. Update the Beach Sand App. Here is how:
    1. On Android goto PlayStore » Search for "Beach Sand" » Open Beach Sand - Sandbox Art Game » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beach Sand » click "UPDATE".
  3. Clear Beach Sand - Sandbox Art Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Beach Sand servers.
    1. On Android, goto Settings » Apps » Select "Beach Sand - Sandbox Art Game" » click Storage » click "Clear Cache".
  4. Check Beach Sand app permissions. If any of these permissions required to use your device's features are disenabled, Beach Sand might not work.
  5. Uninstall and reinstall Beach Sand. If nothing else has worked, completely uninstall Beach Sand then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beach Sand not working


2. Fix Beach Sand Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beach Sand be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beach Sand not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beach Sand may not be able to connect to the Internet when running in the background.

Reported Issues

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