Published by ISYSWAY on Nov 11, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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Al-Quran (Pro) Customer Insights

1. Thank you dear developers.To me, the App is not less than SPLENDID in many aspects, with only one issue identified that requires improvement, i.e RED FONT should be used in special instances, for instance – the names of ALLAH, but here in this App they are used randomly and carelessly.There is alot of option that can facilitate reading, understanding, learning and much more... Thank you for your effort to establish this App.Jazak Allaho khairan.

2. But when ever the last updation is made, One of the very useful thing -the last reading position is not working.Please do needful to activate the option.

3. Very good app if not for the option to go back to last reading position not working a lot of times and making it difficult to keep track of your reading because you think you don't have to remember.

4. [Update] first it was Ad-free, now too many Ads.It's helpful to read the Quran but I wish you guys add a feature where we can swip left or right the pages it would be helpful and easier for us to browse the pageaThis app was wonderful.

5. Please fix this.A wonderful application, may God reward those who established it with the best reward, but I have a note on the latest update, as it no longer shows the interpretation in Arabic, but rather a white square or rectangle devoid of words.

6. The dates for the bookmarks have been created, could you also allow users to add comments to the bookmark❓ for example, I often read hizb, and yet I am also taking a tafsiir lesson.

7. It is not able to change vertical to horizontal as the reading portion will move to beginning of the sura.

8. Please fix audio storage, there is no option of external storage in setting for audio download in new update.

9. Thank you.Please reverse this last update.

10. Therefore, I sometimes confuse which bookmark is for the tafsiir or for the normal reading.

11. I hope to fix this defect because it has become a major obstacleA.S.A I'm really very appreciated with this app, thank you so much.

Steps to Troubleshoot & Fix Al-Quran (Pro) Issues

1. Fix Al-Quran (Pro) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Al-Quran (Pro): Restarting the app will resolve most errors.
  2. Update the Al-Quran (Pro) App. Here is how:
    1. On Android goto PlayStore » Search for "Al-Quran (Pro)" » Open Al-Quran (Pro) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al-Quran (Pro) » click "UPDATE".
  3. Clear Al-Quran (Pro) app cache: Clearing cached data will force your app to retrieve the latest data directly from Al-Quran (Pro) servers.
    1. On Android, goto Settings » Apps » Select "Al-Quran (Pro)" » click Storage » click "Clear Cache".
  4. Check Al-Quran (Pro) app permissions. If any of these permissions required to use your device's features are disenabled, Al-Quran (Pro) might not work.
  5. Uninstall and reinstall Al-Quran (Pro). If nothing else has worked, completely uninstall Al-Quran (Pro) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al-Quran (Pro) not working

2. Fix Al-Quran (Pro) Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Al-Quran (Pro) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al-Quran (Pro) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al-Quran (Pro) may not be able to connect to the Internet when running in the background.

Reported Issues