Published by Prime IPTV Premium

Report an issue with Prime IPTV Premium.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Prime IPTV Premium?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prime IPTV Premium to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Prime IPTV Premium

1. Prime IPTV Premium es el mejor reproductor de contenido multimedia.

Prime IPTV Premium Customer Insights

Steps to Troubleshoot & Fix Prime IPTV Premium Issues

1. Fix Prime IPTV Premium Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Prime IPTV Premium: Restarting the app will resolve most errors.
  2. Update the Prime IPTV Premium App. Here is how:
    1. On Android goto PlayStore » Search for "Prime IPTV Premium" » Open Prime IPTV Premium » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prime IPTV Premium » click "UPDATE".
  3. Clear Prime IPTV Premium app cache: Clearing cached data will force your app to retrieve the latest data directly from Prime IPTV Premium servers.
    1. On Android, goto Settings » Apps » Select "Prime IPTV Premium" » click Storage » click "Clear Cache".
  4. Check Prime IPTV Premium app permissions. If any of these permissions required to use your device's features are disenabled, Prime IPTV Premium might not work.
  5. Uninstall and reinstall Prime IPTV Premium. If nothing else has worked, completely uninstall Prime IPTV Premium then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Prime IPTV Premium not working


2. Fix Prime IPTV Premium Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Prime IPTV Premium be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Prime IPTV Premium not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Prime IPTV Premium may not be able to connect to the Internet when running in the background.

Reported Issues