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Why should I report an Issue with Scan Eat - Scanner alimentaire?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Scan Eat App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Scan Eat - Scanner alimentaire image 1 contact Scan Eat - Scanner alimentaire image 2

About Scan Eat - Scanner alimentaire

1. Vous saurez si le produit contient des additifs, des allergènes ou de l'huile de palme, tout sera indiqué grâce à des pictos clairs et évocateurs.

2. Scan Eat vous permet de permet de rechercher vos aliments en fonction de nombreux critères : sa note, son label, s’il contient ou non des allergènes, des additifs ou de l’huile de palme.

3. Pour favoriser un aliment, il vous suffit de cliquer sur l'étoile figurant sur sa fiche produit, la liste des favoris se met automatiquement à jour, vous permettant ainsi de facilement retrouver un produit.

4. Si le produit a obtenu un Label comme le Label Bio, Produit en Bretagne ou Label rouge, vous le saurez immédiatement aussi.

5. La présence ou non d'allergènes, d'additifs ou d'huile de palme vous seront indiquées sous forme de pictos.

6. Nous vous proposerons aussi des listes pré-établies sur des thèmes divers comme le brunch ou le goûter d'anniversaire !

7. Vous obtiendrez donc la composition des aliments telle qu'elle est vraiment, pas comme certaines marques voudraient vous la présenter.

8. Nous souhaitons vous informer sur votre alimentation, loin de tous les lobbies alimentaires et autres pressions.

9. Retrouvez dans ces onglets tous les produits que vous avez consultés et ceux que vous avez mis en favoris.

10. Vous pourrez créer des listes de produits qui pourront vous servir de pense-bête ou de listes de course !

11. Le résultat apparaît sous forme la forme d’un Nutriscore de A à E, simple et coloré, qui permet de connaître immédiatement la qualité d’un produit alimentaire.

Scan Eat Customer Insights

1. It scanned a soup made in Serbia from 2015 and nutrition information displayed was correct.

2. Also if you click on the weird little orange arrow in the down right corner, after scanning the item, you can see the list of ingredients.

3. So if it's Chinese product you are probably not gonna benefit from chinese information.

4. products sold in France, by FRENCH supermarkets mostly.

5. I couldn't say more than two sentences in French, but I really don't feel like I NEED it to use this app.

6. They are written in the original language of the item.

7. But still, application work as itended.Just scans food.

8. products is incomplete and subject to caution.

9. tried, so you can trust me on this matter).

10. English version.

11. Nothing informative.

Steps to Troubleshoot & Fix Scan Eat Issues

1. Fix Scan Eat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scan Eat: Restarting the app will resolve most errors.
  2. Update the Scan Eat App. Here is how:
    1. On Android goto PlayStore » Search for "Scan Eat" » Open Scan Eat - Scanner alimentaire » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scan Eat » click "UPDATE".
  3. Clear Scan Eat - Scanner alimentaire app cache: Clearing cached data will force your app to retrieve the latest data directly from Scan Eat servers.
    1. On Android, goto Settings » Apps » Select "Scan Eat - Scanner alimentaire" » click Storage » click "Clear Cache".
  4. Check Scan Eat app permissions. If any of these permissions required to use your device's features are disenabled, Scan Eat might not work.
  5. Uninstall and reinstall Scan Eat. If nothing else has worked, completely uninstall Scan Eat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scan Eat not working


2. Fix Scan Eat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scan Eat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scan Eat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scan Eat may not be able to connect to the Internet when running in the background.

Reported Issues