Published by InnovationM on Sep 19, 2023

Report an issue with My Android.
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Why should I report an Issue with My Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InnovationM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Android Customer Insights

1. It also doesn't contains extreme amounts of ads which is great !! Tdi only problem is ... It doesn't shows my SD Card but that's not a huge problem because it would most likely be same as my settings .This app is so awsome !! It's also can to using for upgrade android versions from oldest to latest version, it just a few simple step to changes the entire whole system on you smartphone, like my experience just now, i managed 5.1 version to 9.1 (Pai) version just for around 10 minutes.

2. So the tech became unable to work with my last cell that worked great for years and still does, just not able to upgrade to even a 5.0 version of Android.

3. Unfortunately the Samsung J3 ORBIT (SM-S367VL) running android 9 seems to have been disabled.Completely useless, there is no option to upgrade android version.

4. GREAT APPLICATION ! HIGHLY RECOMMENDED !This doesn't do anything that is allready installed and easy accessible on all android devices.

5. I had no connection with my satellite phone and my CP.works flawlessly, "doesn't invent hot water" but gives easy-to-understand information about the device, all nearly tied up in sections.

6. All it does is give you information about the phone which you can get from setting·Do not remember anything but I was not able to increase my Android level.

7. Thanks for letting me share my experience with this appITS ABSOLUTELY GREAT !!!!! It can show quite a lot of ℹ about your Android device .

8. Lot of kids don't now much about cell phones it is a short wave radio,over 10.k feet no more MGHZ .Satellite phones have pockets just as cell phones.

9. Uninstalled shortly after installing; would not recommend installing this app, especially whenever there are other available apps that do virtually the same things, WITHOUT frequently-repeated, full page advertising + unnecessary permission requests.

10. Mostly all information this offers is accessible in the about phone section right at the bottom of your settings page.

11. ShameGood basic app that explained the basics of electrical short wave radios aka cellular mobile phones.

Steps to Troubleshoot & Fix My Android Issues

1. Fix My Android Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Android: Restarting the app will resolve most errors.
  2. Update the My Android App. Here is how:
    1. On Android goto PlayStore » Search for "My Android" » Open My Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Android » click "UPDATE".
  3. Clear My Android app cache: Clearing cached data will force your app to retrieve the latest data directly from My Android servers.
    1. On Android, goto Settings » Apps » Select "My Android" » click Storage » click "Clear Cache".
  4. Check My Android app permissions. If any of these permissions required to use your device's features are disenabled, My Android might not work.
  5. Uninstall and reinstall My Android. If nothing else has worked, completely uninstall My Android then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Android not working


2. Fix My Android Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Android be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Android not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Android may not be able to connect to the Internet when running in the background.

Reported Issues