Published by MobileIdea Studio on Nov 7, 2023

Report an issue with Video Compressor &Video Cutter.
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Why should I report an Issue with Video Compressor &Video Cutter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MobileIdea Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Compressor &Video Cutter Customer Insights

1. A software app is not a "perishable"! And this one truly shows the years of work that have gone into it.. I tried the free version first, and it took me less than half an hour to decide that it was truly worth a small price.Afraid to update, so I like the features of compressing my videos, but the video seems to have issues lower I want my resolution.

2. Batch encoding of video files Other than that, I'm gaining back precious limited space on my phone! Why the S6 camera doesn't allow for selecting image/video compression values and instead uses a ridiculously high-quality setting is beyond me and is very frustrating.

3. Ads arent intrusive and are sometimes interesting.I've been using it for half a year ish and I've never had any issues, the app doesnt freeze or crash even with large files.. When it compresses the file, a new file is created, the original one still exists.I decided to give this one a try and lemme tell you I'm glad I did..this compressor has amazing quality and it's FAST!! It also has a wide array of feature controls.

4. I'm so glad I found this compressor and recommend it to everyone ❤️It was aggravating trying to find an app to reduce the size of a video, most tried to force me to pay a continuous subscription or deal with ads to the point the apps were unusable.

5. Yah, you know who you are! Insta..., and all you others that won't take HD and up!!Home run, but not quite a grand slam! Amazing speed- my core2 quad PC takes 30 minutes to compress a video this app will do in 3 minutes! Does not eat my battery while it's working, seems to take very little resources.

6. Very good quality compression, I use custom, original resolution, 10% compression, slams the notoriously-huge Samsung Galaxy S6 camera videos from 250mb down to a reasonable 30mb.

7. Looking for a new app now ....Converts video files, at blazing speeds on a Galaxy Note 10, without sacrificing any of the sound, video quality, and the smoothness of the recording's playback.

8. best thing is this app works, it's very straightforward, i wanted to compress the video and it only took a few clicks and the quality was perfect.

9. Used a few times, then happily paid for it.I've done a lot of video compression on my laptop PC, and am familiar with a number of PC-based video compressors.

10. I've only used it for a short time (3 large video files), and I am already impressed enough to make this a paid app (which I did).

11. at all and use it to trim the sizes of my HD videos so that they can be posted on "Certain" social network sites that I use for posting HD car video etc.

Steps to Troubleshoot & Fix Video Compressor &Video Cutter Issues

1. Fix Video Compressor &Video Cutter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Compressor &Video Cutter: Restarting the app will resolve most errors.
  2. Update the Video Compressor &Video Cutter App. Here is how:
    1. On Android goto PlayStore » Search for "Video Compressor &Video Cutter" » Open Video Compressor &Video Cutter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Compressor &Video Cutter » click "UPDATE".
  3. Clear Video Compressor &Video Cutter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Compressor &Video Cutter servers.
    1. On Android, goto Settings » Apps » Select "Video Compressor &Video Cutter" » click Storage » click "Clear Cache".
  4. Check Video Compressor &Video Cutter app permissions. If any of these permissions required to use your device's features are disenabled, Video Compressor &Video Cutter might not work.
  5. Uninstall and reinstall Video Compressor &Video Cutter. If nothing else has worked, completely uninstall Video Compressor &Video Cutter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Compressor &Video Cutter not working


2. Fix Video Compressor &Video Cutter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Compressor &Video Cutter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Compressor &Video Cutter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Compressor &Video Cutter may not be able to connect to the Internet when running in the background.

Reported Issues