Published by comiXology on Jun 27, 2023

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Why should I report an Issue with Comics & Manga by Comixology?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of comiXology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Comics & Manga by Comixology

1. Titles are available at no additional cost for members of Amazon Prime, Kindle Unlimited, and Comixology Unlimited, and for purchase on the comics shopping experience on Amazon.

2. Explore over 230,000 digital comics, manga, and graphic novels from Marvel, DC, Viz, Kodansha, Dark Horse, Image, our own exclusive Comixology Originals, and many, many more with new content debuting nearly every day!

3. Whether this is your first experience with comics or you’ve been a fan for years, get ready, because Comixology is going to change the way you explore the world of superheroes, sci-fi, crime noir, horror, slice-of-life and more!

4. Not only do we have 230,000 comics, graphic novels and manga, but with a Comixology Unlimited (CU) subscription, fans can read over 40,000 titles.

5. Comixology, Amazon's premier digital comics service, has the perfect comic for you, from all the major publishers to indie darlings forging their own way!

6. Read the comics that inspired the hit shows and movies, like Invincible, The Boys, The Walking Dead, Locke & Key, the Marvel Cinematic Universe, the DC Cinematic Universe and so many others. Two words: Guided View.

7. Get exclusive access to Comixology Originals, our digital-first content line, with titles from top creators like Scott Snyder, Stephanie Phillips, Chip Zdarsky, C.

8. Experience comics in a whole new way with our cinematic and immersive reading options on any size device. Going off the grid?

9. Upgrade your comics experience with Comixology!

10. ComiXology has offline reading so your books will always be with you.

11. CU comes with a 30-day free trial and is currently only available to US-based customers.

Comics & Manga Customer Insights

1. Some comics can render in higher resolution, but comic book panels in some comics, and graphic novels don't rotate, which would make some comic panels easier to see on a smaller device with a smaller screen.

2. It crashes about every 5 pages and loses my progress, it's slow, navigation is poorly thought out, and sometimes while scrolling pages in one comic opens another for now reason! The UX is horrible, I literally don't know how to navigate and read with this app, and then it's slow and crashes.

3. Say I haven't had time recently to read and I start accumulating books, or I get halfway through a trade I was reading and then start reading something else... it's a nightmare to figure out what is what.

4. The unlimited subscription is pretty limited though, there are a lot of great comics but the final volumes of most of the best ones have to be purchased separately.

5. There was literally no reason to completely change the interface, it's like the people who make these decisions don't actually read comics digitally.

6. Or is it? I'm not enthusiastic about buying a full version just to see if it's as mangled as the preview.] What used to be a pretty decent reading experience on a mobile device has become practically unusable.

7. It feels awkward to have comics of the same series split between a subscription service and individually purchased volumes.

8. And trying to purchase them on the Amazon Shopping app to add them to Comixology doesn't work half the time and is needlessly complicated.

9. I wish I could return all the comics I bought with the old version.On the one hand, this is a good source of comics, and they have a solid selection.

10. You still have to purchase books you want - And do it on a Kindle Device.

11. Uninstalled and Unsubscribed in the same day.Update Comixology's app is still trash, and Amazon hasn't changed anything about the app, before it was a lot better.

Steps to Troubleshoot & Fix Comics & Manga Issues

1. Fix Comics & Manga Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Comics & Manga: Restarting the app will resolve most errors.
  2. Update the Comics & Manga App. Here is how:
    1. On Android goto PlayStore » Search for "Comics & Manga" » Open Comics & Manga by Comixology » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Comics & Manga » click "UPDATE".
  3. Clear Comics & Manga by Comixology app cache: Clearing cached data will force your app to retrieve the latest data directly from Comics & Manga servers.
    1. On Android, goto Settings » Apps » Select "Comics & Manga by Comixology" » click Storage » click "Clear Cache".
  4. Check Comics & Manga app permissions. If any of these permissions required to use your device's features are disenabled, Comics & Manga might not work.
  5. Uninstall and reinstall Comics & Manga. If nothing else has worked, completely uninstall Comics & Manga then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Comics & Manga not working


2. Fix Comics & Manga Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Comics & Manga be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Comics & Manga not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Comics & Manga may not be able to connect to the Internet when running in the background.

Reported Issues