Published by RBL Dating on Feb 13, 2024

Report an issue with Black Dating App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Black Dating App - RBL?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RBL Dating to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Black Dating App - RBL image 1 contact Black Dating App - RBL image 2

Black Dating App Customer Insights

1. I get monthly system error issues where I can't log into my account and it often times takes a while before customer service responds.I just signed up a couple of days ago.

2. I immediately received messages from potentials, but you must upgrade to have the full experience, because you can't access some of them or reply to a message if you or them are not upgraded.

3. I am enjoying the opportunity that the app presents during this time and appreciate the commitment to keeping it real! ThanksMY BEST EXPERIENCE THUS FAR.

4. Another good thing is you can delete a conversion if you're not interested and the person can't contact you anymore.

5. Load time is good and the layout is simple (a good thing!).

6. Two good things about it is that the person can verify their photo so no catfishing.

7. I don't think anyone will do this just to play around.So, so far a 👍🏼up, we'll see.So far so good, I like the no catfishing aspect of the app so nobody can be fooled.

8. the customer service is attentive, I emailed them recently about why I couldn't see my messages with a premium membership but no response yet.

9. Its different from other apps, as in everything is sent to the RBL team and verified before your pics or descriptions are posted.

10. I do notice that replying to multiple people calls for an upgrade but to be able to have a free response is pretty cool.

11. So far I don't have any issues other than the pool is very young, I am assuming that once I pay for a subscription I can utilize more features so I will see.

Steps to Troubleshoot & Fix Black Dating App Issues

1. Fix Black Dating App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black Dating App: Restarting the app will resolve most errors.
  2. Update the Black Dating App App. Here is how:
    1. On Android goto PlayStore » Search for "Black Dating App" » Open Black Dating App - RBL » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Dating App » click "UPDATE".
  3. Clear Black Dating App - RBL app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Dating App servers.
    1. On Android, goto Settings » Apps » Select "Black Dating App - RBL" » click Storage » click "Clear Cache".
  4. Check Black Dating App app permissions. If any of these permissions required to use your device's features are disenabled, Black Dating App might not work.
  5. Uninstall and reinstall Black Dating App. If nothing else has worked, completely uninstall Black Dating App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black Dating App not working


2. Fix Black Dating App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black Dating App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black Dating App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black Dating App may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I don’t need this app anymore

    — by Briana James 2 years ago

  • Hi I have sent several emails in regards to deleting my profile. I originally deactivated it but was still receiving emails about “winks and messages “ and I was under the impression that if my profile was deactivated, it wouldn’t be visible but it is still up. I tried to log in and reactivate it so that I could delete it. But it will not allow me to reactivate. I would like it deleted. I am Notifying RBL of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.

    — by Raquel Foster 2 years ago

  • Can you delete my account? I don’t want to use the app anymore

    — by Arrionna 2 years ago