Published by Here Media on Mar 15, 2024

Report an issue with Here TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Here TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Here Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Here TV Customer Insights

1. This is the Android / Google store and it says in the app description here to "Enjoy it all on your iPhone, iPad, and Apple TV." That makes me pause and wonder what kind of support us Android users get as does the last update notes listing what's new, saying support for Android O is new.

2. If you can't develop an app correctly and update it correctly for Android, just delete it from the Play Store instead of offering a junk of an app.I was initially very excited to have a gay streaming app to watch gay content both tv and movies.

3. So then i tried to watch on my phone and stream cast to my GoogleTV.. No luck won't stream cast..but i can stream cast from my phone to my Google tv on Netflix and Hulu just fine.

4. It looks like an iOS app from 2012 & it's more unstable.I keep getting video session expired when trying to play any movie on my TiVo Stream 4k.

5. As far as the content, the verdict is still out so my review may be updated in the near future.I have been very pleased with the films and series I have selected to watch.

6. I haven't gotten to watch anything on the appThe worst ,it hasn't played a movie since I purchased it.

7. Waste of money.Not matter what I try to watch I'm waiting over 10 mins for a video to load on the app.

8. I've been able to watch maybe 10 movies over the last year on my tv using this service.

9. Sent several emails, but got no response.it keeps saying your app has stopped working.its past being the worst.

10. Since last January nothing I do will get the vids to load and play.

11. Save your $ and aggravation TonyJust reading the description section of this app makes me hesitant to subscribe.

Steps to Troubleshoot & Fix Here TV Issues

1. Fix Here TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Here TV: Restarting the app will resolve most errors.
  2. Update the Here TV App. Here is how:
    1. On Android goto PlayStore » Search for "Here TV" » Open Here TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Here TV » click "UPDATE".
  3. Clear Here TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Here TV servers.
    1. On Android, goto Settings » Apps » Select "Here TV" » click Storage » click "Clear Cache".
  4. Check Here TV app permissions. If any of these permissions required to use your device's features are disenabled, Here TV might not work.
  5. Uninstall and reinstall Here TV. If nothing else has worked, completely uninstall Here TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Here TV not working


2. Fix Here TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Here TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Here TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Here TV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need to cancel my subscription I have never used it so I have to make sure it gets cancelled

    — by Rodger d. Dalton 1 month ago

  • Please cancel my monthly subscription. I have no time to watch much TV.

    — by Gary D Wilson 6 months ago

  • Please cancel my subscription. Thank you!

    — by Bruce 1 year ago

  • Please cancel my here tv

    — by David obrien 2 years ago

  • I what to cancel

    — by Fredy Calderon 2 years ago