Published by Henry Schein, Inc. on Nov 15, 2022

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Why should I report an Issue with Henry Schein Portal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Henry Schein, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Henry Schein Portal

1. It allows for easy and quick ordering, with access to search for products, view customer information and historical purchases, and use our integrated bar code scanner to add items to the Order.

2. A product detail screen provides a product image, an estimated delivery date, and inventory availability.

3. The Henry Schein Portal app is a mobile ordering application available to our web users.

4. It is also integrated with Coach+ to provide a customer information overview.

Henry Schein Portal Customer Insights

1. Really frustrating.Fast easy convient connection to my office and needs anywhere on the go!Much easier than using the website for ordersGreatApp no longer works with android 9.0 and huawei p20.It crashescrashesCrashing constantly!!App doesn't even open.

2. Constant pop ups saying the app has crashed when I'm not even using it.

3. I uninstall and reinstall at least once a week.

4. You guys HAVE to get this figured out.

5. Uninstalled app and reinstalled and now won't even let me log in.

Steps to Troubleshoot & Fix Henry Schein Portal Issues

1. Fix Henry Schein Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Henry Schein Portal: Restarting the app will resolve most errors.
  2. Update the Henry Schein Portal App. Here is how:
    1. On Android goto PlayStore » Search for "Henry Schein Portal" » Open Henry Schein Portal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Henry Schein Portal » click "UPDATE".
  3. Clear Henry Schein Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from Henry Schein Portal servers.
    1. On Android, goto Settings » Apps » Select "Henry Schein Portal" » click Storage » click "Clear Cache".
  4. Check Henry Schein Portal app permissions. If any of these permissions required to use your device's features are disenabled, Henry Schein Portal might not work.
  5. Uninstall and reinstall Henry Schein Portal. If nothing else has worked, completely uninstall Henry Schein Portal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Henry Schein Portal not working

2. Fix Henry Schein Portal Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Henry Schein Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Henry Schein Portal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Henry Schein Portal may not be able to connect to the Internet when running in the background.

Reported Issues