Published by HTVMA Solutions, Inc. on Mar 3, 2024

Report an issue with KCCI 8 News and Weather.
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Why should I report an Issue with KCCI 8 News and Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HTVMA Solutions, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact KCCI 8 News and Weather image 1 contact KCCI 8 News and Weather image 2

About KCCI 8 News and Weather

1. Download the KCCI 8 News app for free today. - Be alerted to breaking local news with push notifications. - Watch live streaming breaking news when it happens and get live updates from our reporters. - Submit breaking news, news tips or email your news photos and videos right to our newsroom and it could be featured on air. - Check out current Des Moines weather conditions, hourly and 7 day forecasts wherever you might be. - Our interactive radar lets you zoom in and out to street level and watch storms as they approach.

2. Get real-time access to Des Moines, Iowa local news, national news, sports, traffic, politics, entertainment stories and much more.

3. Move the map around to see major weather activity. - See weather alerts and updates, watch videocasts from your favorite Storm Team 8 meteorologists and more.

4. No matter where you are in the Des Moines local area, you can stay up to date on the latest news and weather information with the KCCI 8 News app.

KCCI 8 News and Weather Customer Insights

1. Love KCCI but have been thinking about switching to a news source that is actually up to date on the news and not 2 weeks late as it is on here.I am continually having to enter the settings I want for the weather radar map every time I open it up.

2. A recent example of this was the check fraud in nw iowI love KCCI news in general but you add an app to the mix and... it's like going from a hamburger to a T-bone steak! Thank you for such a great app, and up-to-date stories and information.Miss the old weather only app!! Wouldn't mind this new app if I could have the same features.

3. Also miss the ease of opening the weather app and having the radar pop up, not I have to navigate to the weather sectionThis stupid app keeps asking me to update but it won't because after I sign in to Google it says that it isn't compatible with my device, a US996 LG V20.

4. Now you're not saying anything at all I got the wildfires up north so I'm deleting this app and moving to something else.very biased station never reports the truth more of a fluff and dance personality station..does not report accurate news.

5. Wish the news articles would also be updated on a daily basis as reading the same thing over and over doesn't work for getting the best and most up to date news.

6. Biggest complaint: news from weeks if not months ago still on app.Moved to this application because you were telling me about the air quality everyday and our family are severe asthmatics.

7. It's great I can still ste up my location but I miss having the dot so I know exactly when I am and what I should expect for weather in that exact location.

8. Old news stays on app for weeks, as though old articles never get removed and replaced with new ones.

9. Also, when I press on an article to read it and then press the back button it takes you clear back to the beginning of the news feed.

10. It used to remember my settings and when I pushed the "view interactive radar" button it would open up like I left it with my settings the way I left it.

11. Can't even view my interactive radar and keeps kicking me out of articles while I'm in the middle of reading them.

Steps to Troubleshoot & Fix KCCI 8 News and Weather Issues

1. Fix KCCI 8 News and Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KCCI 8 News and Weather: Restarting the app will resolve most errors.
  2. Update the KCCI 8 News and Weather App. Here is how:
    1. On Android goto PlayStore » Search for "KCCI 8 News and Weather" » Open KCCI 8 News and Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KCCI 8 News and Weather » click "UPDATE".
  3. Clear KCCI 8 News and Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from KCCI 8 News and Weather servers.
    1. On Android, goto Settings » Apps » Select "KCCI 8 News and Weather" » click Storage » click "Clear Cache".
  4. Check KCCI 8 News and Weather app permissions. If any of these permissions required to use your device's features are disenabled, KCCI 8 News and Weather might not work.
  5. Uninstall and reinstall KCCI 8 News and Weather. If nothing else has worked, completely uninstall KCCI 8 News and Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KCCI 8 News and Weather not working


2. Fix KCCI 8 News and Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KCCI 8 News and Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KCCI 8 News and Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KCCI 8 News and Weather may not be able to connect to the Internet when running in the background.

Reported Issues