Published by Gray Television, Inc. on Aug 1, 2024

Report an issue with WDTV 5 News.
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Why should I report an Issue with WDTV 5 News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gray Television, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WDTV 5 News

1. North Central West Virginia, the WDTV 5 News app is your source for the latest weather and traffic alerts!

2. Plus, all the local news and sports you need -- all while you're on the go -- on the WDTV 5 News app!

WDTV 5 News Customer Insights

1. I'd give it less than one star if I could.Won't load up on my phone or my Roku tv use to be able to watch the news now it won't load upError downloading app data.

2. This is the third time I have tried this app and the saim thing each time.

3. Only things that come up on "Top Stories" is stupid "recommended stories" from Outbrain.

4. Third time I'm uninstalling.

5. I never get the local news.

6. Don't bother with it.

Steps to Troubleshoot & Fix WDTV 5 News Issues

1. Fix WDTV 5 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WDTV 5 News: Restarting the app will resolve most errors.
  2. Update the WDTV 5 News App. Here is how:
    1. On Android goto PlayStore » Search for "WDTV 5 News" » Open WDTV 5 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WDTV 5 News » click "UPDATE".
  3. Clear WDTV 5 News app cache: Clearing cached data will force your app to retrieve the latest data directly from WDTV 5 News servers.
    1. On Android, goto Settings » Apps » Select "WDTV 5 News" » click Storage » click "Clear Cache".
  4. Check WDTV 5 News app permissions. If any of these permissions required to use your device's features are disenabled, WDTV 5 News might not work.
  5. Uninstall and reinstall WDTV 5 News. If nothing else has worked, completely uninstall WDTV 5 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WDTV 5 News not working


2. Fix WDTV 5 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WDTV 5 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WDTV 5 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WDTV 5 News may not be able to connect to the Internet when running in the background.

Reported Issues