Contact Ulike Customer Service

Why should I report an Issue with Ulike - Define your selfie in ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bytedance Pte. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. :)It is a great app! Lot of features and filters you won't find on other editing and camera apps (trust me, I try a bunch) - but the fact that it doesn't support a simple PNG picture is a truly negative aspect, I also wish I could decide if I want to take a picture or retouch one instead of automatically opening the camera.

2. Guys, I subscribed VIP membership yearly already, but when I changed my phone VIP features in this app didn't work!!! While this application didn't work but other works well normally.

3. I subscribe for a year and I only used it for days .What is wrong with you? I was happily using this app and now I need to get VIP subscription as I switched from iPhone to galaxy, but I cannot proceed payment.

4. Your application keeps saying 'Are you sure you want to stop subscription?' Hell no! Just fix the error please so that I can proceed VIP subscription payment😑😑EDIT: Slightly better after the update.

5. Filter application is still slow, takes a few seconds to apply and if you move, you can see the effects getting left behind.

6. A SKETCY SNEAKY APPS.It's a good app! I actually use this to take photo especially portrait photos or selfies! Tho I just have one problem, the 3:4 resolution won't function well.

7. love the fact your preset changes are visible in the Video function--I'd say allow for us to record continuously w/o a couple minutes limit & this is the PERFECT APP.

8. Since the program has to apply filters,makeup and etc to your face, you can't move fast cause the smooth movements of the video will start to break.

9. been forcing to buy the vip effects or else delete the photo taken..they don't provide options for shooting without USING their VIP EFFECTS.

10. Plus, this application only use VIP features in 1 device While others no limit as long as you signed in your Google account.

11. I bought a new phone and installed the app on the new phone but I cant use my yearly subscription.

1. Fix Ulike Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ulike: Restarting the app will resolve most errors.
2. Update the Ulike App. Here is how:
   1. On Android goto PlayStore » Search for "Ulike" » Open Ulike - Define your selfie in » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ulike » click "UPDATE".
3. Clear Ulike - Define your selfie in app cache: Clearing cached data will force your app to retrieve the latest data directly from Ulike servers.
   1. On Android, goto Settings » Apps » Select "Ulike - Define your selfie in " » click Storage » click "Clear Cache".
4. Check Ulike app permissions. If any of these permissions required to use your device's features are disenabled, Ulike might not work.
5. Uninstall and reinstall Ulike. If nothing else has worked, completely uninstall Ulike then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ulike not working

2. Fix Ulike Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ulike be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ulike not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ulike may not be able to connect to the Internet when running in the background.