Published by Google LLC on Mar 8, 2024

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Why should I report an Issue with Google Pay: Save and Pay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Google Pay: Save and Pay image 1 contact Google Pay: Save and Pay image 2

About Google Pay: Save and Pay

1. Turn it on or off at any time. + Manage and control personalization and other privacy settings like location preferences and contact syncing from settings. + When you pay cashless with your Android phone, Google Pay shares a unique Virtual Account Number instead of your actual card number with the business, so your payment info stays safe. *Payments processed by Google Payment Corp. , a licensed money transmitter (NMLS ID: 911607).

2. Import receipts from Gmail and Google Photos and then simply search for any of them. + You'll need to use your fingerprint, pattern, PIN, or face to verify your identity each time you open the app or make a payment — only you can pay or send money. + Try out a more personalized experience to see the most relevant offers from stores and get recommendations for ways to save.

3. Better yet: get twice the rewards when you redeem with a cashback credit card. + See the total balance and weekly summaries from all of your eligible accounts in one place, so you’ll always know exactly what’s coming in and what’s going out. + View recent purchases and upcoming payments to see how you’re spending. + With your permission, you can see activity from accounts you've linked.

4. Any money you receive will go straight to your Google Pay balance so you can use it instantly. + Activate offers and get cashback for redeeming them – whether you use Google Pay or your plastic card.

5. Get quick access to your transactions and activate offers. + Use Google Pay to check out quickly and securely when you shop on websites and apps. + Get cashback for things like paying friends.

6. There are no fees if you use your linked bank account to withdraw funds. + When you send a payment with Google Pay, it’ll stay between you and your friends.

7. Google Pay will even help you do the math on who owes what. + Money transfers are instant and free with Google Pay balance.

8. Licensed as a money transmitter by the NY State Dept. of Financial Services and to Transmit Money By Check, Draft or Money Order By The Department of Banking and Securities, Commonwealth of Pennsylvania.

9. + Create a group to send and receive money for things like trips, dinner, bills, rent, and more.

10. To learn more about Google Payments, visit the Google Payments Help Center.

11. Just unlock it, hold it to the reader, and go. + See businesses where you’ve used Google Pay when you open the app.

Google Pay Customer Insights

1. The rewards are just coupons from their sponsors now a days, so don't have much hope from rewards!Despite using Stock Operating System (OS) without root and with a locked bootloader, Google Pay was telling me that my device doesn't pass It's security checks, I tried contacting the support agents but they do not even have the proper technical expertise to give support, They literally act like as if they know everything and repeat the same thing.This is the most used in my phone & it's the most irritating app too.

2. However, there are a few bugs present.After the last update, QR scanner no longer works, clicking on anything in the QR scanner section (like turning on flash or scanning from image) gives an error "Oops, something went wrong".

3. Same Issue for many of them, Please fix it.GPAY :-.! Fantabulous But there is only one problem in this, Very good app but doesn't run smooth like phone pe.

4. Smooth like phone pay and put a little offer, good, sometimes there is a lot of problem in sending money, please fix it soon.

5. Unfortunately the last couple of months when I use a transit pass, it occasionally still charges other cards in my wallet, no matter how long I wait to scan after opening the correct the card.

6. Try using it to directly access your checking account and you have to wait days for it to load your money from your account into the app.

7. For example, There is a camera zoom glitch (It can be fixed by changing the camera settings, You can't even play obby games in your phone properly.

8. It is causing a lot on inconvenience as I can't use online payment anymore.After updating the app, it always verify the phone no.

9. Definitely not any form of convenience.After the update I have not been able to access my bank account even though it is still linked to my UPI ID.

10. Gpay superb app The app is really good, but there are way too many frustrating things in it However, there are a few bugs present.

11. Request you to modify the receipt size ready to print with paper.When it works, it works great.

Steps to Troubleshoot & Fix Google Pay Issues

1. Fix Google Pay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Pay: Restarting the app will resolve most errors.
  2. Update the Google Pay App. Here is how:
    1. On Android goto PlayStore » Search for "Google Pay" » Open Google Pay: Save and Pay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Pay » click "UPDATE".
  3. Clear Google Pay: Save and Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Pay servers.
    1. On Android, goto Settings » Apps » Select "Google Pay: Save and Pay" » click Storage » click "Clear Cache".
  4. Check Google Pay app permissions. If any of these permissions required to use your device's features are disenabled, Google Pay might not work.
  5. Uninstall and reinstall Google Pay. If nothing else has worked, completely uninstall Google Pay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Pay not working


2. Fix Google Pay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Pay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Pay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Pay may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 0934109634

    — by obsaamohammed 9 months ago

  • alex

    — by alejandro 11 months ago

  • I need too get money back from messenger

    — by russ pickering 1 year ago