Published by Radio-Canada

Report an issue with Radio Canada International-FR.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Radio Canada International-FR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radio-Canada to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Radio Canada International-FR Customer Insights

Steps to Troubleshoot & Fix Radio Canada International-FR Issues

1. Fix Radio Canada International-FR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Radio Canada International-FR: Restarting the app will resolve most errors.
  2. Update the Radio Canada International-FR App. Here is how:
    1. On Android goto PlayStore » Search for "Radio Canada International-FR" » Open Radio Canada International-FR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Canada International-FR » click "UPDATE".
  3. Clear Radio Canada International-FR app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Canada International-FR servers.
    1. On Android, goto Settings » Apps » Select "Radio Canada International-FR" » click Storage » click "Clear Cache".
  4. Check Radio Canada International-FR app permissions. If any of these permissions required to use your device's features are disenabled, Radio Canada International-FR might not work.
  5. Uninstall and reinstall Radio Canada International-FR. If nothing else has worked, completely uninstall Radio Canada International-FR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Radio Canada International-FR not working


2. Fix Radio Canada International-FR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Radio Canada International-FR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Radio Canada International-FR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Radio Canada International-FR may not be able to connect to the Internet when running in the background.

Reported Issues