Published by Gismart

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Why should I report an Issue with Guitar Tuner: Ukulele & Bass?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gismart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Guitar Tuner Customer Insights

1. Not worth that amount and no message on app store to even say the free version was being discontinued.This was one of the most wonderful guitar units that I used for years and now you have to sign up for free trial and input a credit card number?! After being a wonderful free app, possibly one of the best in the market it's now something you have to pay to use?! Ad-supported not good enough for you guys anymore? With the sheer volume of guitar tuners on the market, it's like having a Tetris knockoff that you ask somebody to pay for.

2. You have lost a customer.The app was great ... key word: was I can understand that you guys need to get some cash, but locking every single feature into payment? ... That's beyond unnecessary considering that the main thing about this app was that it was free for over more than 2 years! You guys didn't even say anything about the app moving onto payment only.Was a great app that did everything you needed.

3. It was looking for a subscription of 39.99 per year and no option to continue with the free guitar tuner version.

4. Seventy dollars?! Every year?! For a guitar tuner app which I use once a month?! I was happy using the basic pitch detection feature occasionally in exchange for ads.

5. With the old version setting my guitar in drop C took 3 miutes and was pretty accurate (always needed some manual tweaking but that is expected from a phone app).

6. It has lots of tuning presets, more than I'd ever need myself but also has a 'free tune' setting where it'll just tell you which note you're closest to when you hit a string.

7. I can tune from piano, from guitar itself from a top E or go back to using a battery operated tuner.

8. Had a fair bit of tunings for the guitar and ukelele where you could tune each string individually either manually or through automatic detection.

9. Updated in the past week and now it forces you to activate a 3 day trial and subscribe to 30 odd quid a year in order to use the app.I have had this app for several years.

10. The ads really are not that invasive either, and I'm happy to endure them for the sake of how handy this app is.App won't open unless I agree to a 3-day trial of a $70/year premium subscription.

11. Very sorry to see things going backward.I've used this tuner app a few years now but I've just uninstalled it Mar 2021.

Steps to Troubleshoot & Fix Guitar Tuner Issues

1. Fix Guitar Tuner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guitar Tuner: Restarting the app will resolve most errors.
  2. Update the Guitar Tuner App. Here is how:
    1. On Android goto PlayStore » Search for "Guitar Tuner" » Open Guitar Tuner: Ukulele & Bass » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guitar Tuner » click "UPDATE".
  3. Clear Guitar Tuner: Ukulele & Bass app cache: Clearing cached data will force your app to retrieve the latest data directly from Guitar Tuner servers.
    1. On Android, goto Settings » Apps » Select "Guitar Tuner: Ukulele & Bass" » click Storage » click "Clear Cache".
  4. Check Guitar Tuner app permissions. If any of these permissions required to use your device's features are disenabled, Guitar Tuner might not work.
  5. Uninstall and reinstall Guitar Tuner. If nothing else has worked, completely uninstall Guitar Tuner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guitar Tuner not working


2. Fix Guitar Tuner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guitar Tuner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guitar Tuner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guitar Tuner may not be able to connect to the Internet when running in the background.

Reported Issues