Contact Ginoskos Customer Service

Why should I report an Issue with Ginoskos: Biblical Languages?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Michal Schejbal to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not as great of a resource for learning grammar, as there is not nearly enough repetition in the parsing exercises before an item is marked as complete.For the most part, this is a very good learning app.

2. No place to contact support.It is a good ap for learning vocabulary in biblical languages.

3. The only thing that I don't like is that whenever you start learning from a new exercise, you have to still click through words that you've learned from different exercises (I think I know καί by now, lol).

4. If you want to learn the basics, it is a great place to start.It's a great app! However, your future passive indicative conjugation is wrong.

5. I wish I had a way to add the new vocabulary and grammar faster or move forward when my answer is correct at first attempt.

6. The exercises for the first couple lessons in the first Greek course are ideal.

7. The readings are very close to the pronouciation I learned in German high school, except that the stressed syllable within the word is not where the Greek accent is.

8. Unfortunately, the speed run feature makes you run through ALL the vocabulary items in rapid succession, regardless of the number of items.

9. Cons: the grammar lessons are very short and surface level, often containing mistakes and confusing sentences.

10. A suggestion is to have a longer time if there are 6 options compared to 4.Although I still remember some Greek from a long time ago, I started with the beginner's course.

11. My dream of reading the BIble at least once in the original languages finally seems possible.I love it.

1. Fix Ginoskos Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ginoskos: Restarting the app will resolve most errors.
2. Update the Ginoskos App. Here is how:
   1. On Android goto PlayStore » Search for "Ginoskos" » Open Ginoskos: Biblical Languages » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ginoskos » click "UPDATE".
3. Clear Ginoskos: Biblical Languages app cache: Clearing cached data will force your app to retrieve the latest data directly from Ginoskos servers.
   1. On Android, goto Settings » Apps » Select "Ginoskos: Biblical Languages" » click Storage » click "Clear Cache".
4. Check Ginoskos app permissions. If any of these permissions required to use your device's features are disenabled, Ginoskos might not work.
5. Uninstall and reinstall Ginoskos. If nothing else has worked, completely uninstall Ginoskos then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ginoskos not working

2. Fix Ginoskos Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ginoskos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ginoskos not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ginoskos may not be able to connect to the Internet when running in the background.