Published by BetterMe Limited

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Why should I report an Issue with Weight Loss Running?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BetterMe Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Weight Loss Running Customer Insights

1. I will definitely continue using it.SCAM SCAM SCAM, if you care about your credit card DO NOT INSTALL THIS APP, I repeat, DO NOT INSTALL THIS APP, it is a massive SCAM! it would charge you monthly for a suscription you agreed to be charged once, it would continue to charge you even when you cancel the suscription and when you tri to reach customer service is near impossible, then, if you get to ralk to them, they will just try to spend time in talking you into not cancelling and won't cancel even if you clearly state the reason.Hi..I clicked on 7 day trial but rather my card was instantly charged for full yr, which is extremely disappointing.

2. You can switch to playing music through your fav app while running the program.I would have never thought that I can love an app that much! You can say that in some way it was the reason why I started running in the first place.

3. If u switch to another app this app shuts off too and you have to start over I didn't realize all these issues before I bought the app or I would have not bought itSometimes it doesn't keep my progress and I have to redo a day.

4. If I switch between apps during run or go to lock screen, the run may progress but it will show the screen of the previous section and may not update.

5. It is very easy to use, and really helps to reach my goal! It also helps me stay motivated and creates a program that would make me shed the number of pounds that I want.

6. I can't believe I purchased a year worth of this app... Needs a lot of improving.This app features an individualized plan which has your current weight and weight goals for input.

7. This one is specifically targeted for weight loss, it makes a personalized program for you, and tracks your progress.

8. If someone wants to get in shape, they shouldn't have to pay in order to make progress.I've never been a consistent person when it comes to training but this app has helped me so much.

9. People who do this needs to get a life, people make profit just for giving information about working out.

10. I’m not really into workouts, but I ran a lot earlier in life, so I decided to give it a try again, when those pesky pounds started to become visible.

11. After the warm up walking, it alternated between having timed brisk walking and running sessions.

Steps to Troubleshoot & Fix Weight Loss Running Issues

1. Fix Weight Loss Running Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weight Loss Running: Restarting the app will resolve most errors.
  2. Update the Weight Loss Running App. Here is how:
    1. On Android goto PlayStore » Search for "Weight Loss Running" » Open Weight Loss Running » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weight Loss Running » click "UPDATE".
  3. Clear Weight Loss Running app cache: Clearing cached data will force your app to retrieve the latest data directly from Weight Loss Running servers.
    1. On Android, goto Settings » Apps » Select "Weight Loss Running" » click Storage » click "Clear Cache".
  4. Check Weight Loss Running app permissions. If any of these permissions required to use your device's features are disenabled, Weight Loss Running might not work.
  5. Uninstall and reinstall Weight Loss Running. If nothing else has worked, completely uninstall Weight Loss Running then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weight Loss Running not working


2. Fix Weight Loss Running Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weight Loss Running be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weight Loss Running not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weight Loss Running may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I wish to cancel my subscription immediately

    — by Ruth Leslie 2 years ago

  • Please cancel my substitution

    — by danuta teuchert 2 years ago

  • richiedo cancellazione abbonamento a mio nome

    — by paola pendino 2 years ago