Published by Fysiki on Dec 19, 2023

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Why should I report an Issue with FizzUp - Fitness Workouts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fysiki to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FizzUp Customer Insights

1. Also most of the time the trainers are not moving and I have to stop and look at what the exercise is exactly, it's very very annoying and I guess I will just stop using this app if that cannot be fixed.So I just started a 1 month trial and for now I'm pretty satisfied, the app looks good, it's easy to navigate and to understand but what would be better is the possibility to see the different exercises in the program you're interested in instead of having to start it, pause it and look at the exercises (because then you have to quit it and your trainer is disappointed ahah) and also if there is a way to make the voice louder than the music I'm listening, maybe by letting it have priority over the sound setting of my phone.

2. But I felt like I reached a point where I needed planed workouts for my specific goals and that's when I found FizzUp! I am really happy with the personalised workouts set for me each day, and all the extra individual exercises and stretching are perfect for rest days! All round super helpful app an definitely worth the couple of euros!!!Waste of money.

3. This one is very well done and thought, high quality programmes, timed, clear and effective and push up notifications that keep you on track! Go for it beginners or pro!!I've used this app for nearly a year now and recently caught a bug so I was unable to use it for a couple of weeks, when I came back all of the excersizes were locked behind Fizzup membership meaning there are only 1-2 workouts for each genre and none of which use equipment.

4. ThanksPerfect app , live video for exercices , music, advice, reminder, and work planingI've been working out in the gym on my own for 3 years and was really happy with my results.

5. This app has been ruined by greedy creators and will offer you very little gains.This App is great, however since my phone was updated to Android 11 the sound stopped working.

6. Worst, 3 weeks in training and my legs feels forsaken, basically no exercise on them.Wow - HiiT programme on fire ! I have downloaded this App a bit randomly to exercise during confinement period.

7. I wanted to start again but the app keep crashing in the middle of the exercise even though it is updated to the latest version.

8. Turn on/off & download voice commands in settings (I pressed once "do not download high definition voice", and it does not apear any more).

9. "Couldn't do that" button with "next exercise" button (so program would know where it should not increase intensity).

10. All the rest I am quite happy (rating can change in future).

11. I have always been dubatative towards these kind of training Apps.

Steps to Troubleshoot & Fix FizzUp Issues

1. Fix FizzUp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FizzUp: Restarting the app will resolve most errors.
  2. Update the FizzUp App. Here is how:
    1. On Android goto PlayStore » Search for "FizzUp" » Open FizzUp - Fitness Workouts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FizzUp » click "UPDATE".
  3. Clear FizzUp - Fitness Workouts app cache: Clearing cached data will force your app to retrieve the latest data directly from FizzUp servers.
    1. On Android, goto Settings » Apps » Select "FizzUp - Fitness Workouts" » click Storage » click "Clear Cache".
  4. Check FizzUp app permissions. If any of these permissions required to use your device's features are disenabled, FizzUp might not work.
  5. Uninstall and reinstall FizzUp. If nothing else has worked, completely uninstall FizzUp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FizzUp not working


2. Fix FizzUp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FizzUp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FizzUp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FizzUp may not be able to connect to the Internet when running in the background.

Reported Issues