Published by FunEasyLearn on Dec 21, 2023

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Why should I report an Issue with Learn Chinese - 11,000 Words?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FunEasyLearn to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Learn Chinese Customer Insights

1. The transcription with International Phonetic Alphabet is really useful.good application for chinese language learnerThe app is really great.i allow u to learn at ur convenienceBefore the update of 28th December 2020 the application audio had problems.

2. I have learnt to read and write dozens of new words in a week with a notepad and this side by sideIt's a perfect app to learn ChineseWould be helpful if app did not instantly change all the writing on screen into the language I chose.

3. Recommended app!As you learn quiz games are given to reinforce the words, sentences you are learning.

4. Five Stars! 😀Great! However it's written there's a notification of words in a day but it doesn't notifies me.

5. Thank you for making it very interactive and very good for visual learners like myself.

6. Now after the update all these bugs are fixed and the games are fun to play! So much better! Now I really like this app.

7. May u add how to write chinese characters and chinese verbs/adjectives+other parts of speech in the app.

8. I got to learn 20 words about 70 minutes.

9. This way of learning helps you to remember better each word naturally and sharpens your reading skills.

10. Love that you can record your pronunciation and hear play back.

11. Will post in a week to update progresión.

Steps to Troubleshoot & Fix Learn Chinese Issues

1. Fix Learn Chinese Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Learn Chinese: Restarting the app will resolve most errors.
  2. Update the Learn Chinese App. Here is how:
    1. On Android goto PlayStore » Search for "Learn Chinese" » Open Learn Chinese - 11,000 Words » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Chinese » click "UPDATE".
  3. Clear Learn Chinese - 11,000 Words app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Chinese servers.
    1. On Android, goto Settings » Apps » Select "Learn Chinese - 11,000 Words" » click Storage » click "Clear Cache".
  4. Check Learn Chinese app permissions. If any of these permissions required to use your device's features are disenabled, Learn Chinese might not work.
  5. Uninstall and reinstall Learn Chinese. If nothing else has worked, completely uninstall Learn Chinese then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Learn Chinese not working


2. Fix Learn Chinese Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Learn Chinese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Learn Chinese not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Learn Chinese may not be able to connect to the Internet when running in the background.

Reported Issues