Published by Fundrise on Feb 29, 2024

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Why should I report an Issue with Fundrise: Invest in Alts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fundrise to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fundrise: Invest in Alts

1. With Fundrise, you can build a portfolio of private market investments, like real estate, venture capital, and private credit.

2. Diversifying is simple and helps you minimize asset correlation and portfolio risk as your investment portfolio gains immediate exposure to dozens of high-quality private market assets.

3. Our private credit investment strategy intends to capitalize on the changed economic environment, offering some of the most attractive potential risk-adjusted returns of the past decade.

4. Fundrise integrates with more than 3,500 banks including Chase, Wells Fargo, and Charles Schwab — with no complicated paperwork required. -Download the free mobile app or get started at fundrise. com. -Decide how much to invest.

5. Private real estate investing offers the unique potential to earn consistent cash flow through income and long-term growth through appreciation.

6. Fundrise has acquired and managed more than 300 investments — like single-family rentals, industrial properties, and multifamily apartments —collectively worth more than $7 billion*, on behalf of Fundrise investors.

7. Follow along as your investment portfolio progresses with updates like new acquisitions, construction progress, market data trends, and exit updates.

8. Our venture capital fund targets leading mid-to-late stage startups in sectors like Artificial Intelligence, Modern Data Infrastructure, and Machine Learning.

9. Investing in high-growth private technology companies has proven to be one of the best performing strategies of the last 50 years.

10. This has created a rare window for private lending and, in-turn, an income-generating investment opportunity.

11. Flexible minimums starting at $10. -Grow your portfolio and build your net worth by continuing to invest over time.

Fundrise Customer Insights

1. My first years return on investment has been about 21% Also in the last month or two they decided to allow the majority of investments to be more liquid and able to be withdrawn at lower fees.The app was great until I started referring people.

2. I placed $500 into various investments and a high yield savings account and in their first 30 days Fundrise gained the most.

3. Also it would be nice to be able to change your Core plan (Supplemental, Balanced, Long Term Growth) and be able to make direct investments via the mobile app instead of just the desktop platform.

4. I am hoping that Fundrise will continue to make improvements over time and will readjust my rating when these changes are implemented.I think the app could use more detail but overall I enjoy it simply because it gives me access on my phone with a pin login which is convenient.

5. I like Fundrise as a whole and it's been enjoyable and far more lucrative vs a savings account.

6. Overall would recommend the app if you have a Fundrise account obviously.It is an ok start for the mobile platform for now.

7. Some features like making changes to your Account Settings and Documents still take you out of the app and have to log into the mobile browser which isn't as nice.

8. Income seem to be more stable than the long term growth.Don't put your personal information in until you have read EVERYTHING in the contract.

9. I had referred family and friends and went to cashout my money and all the sudden my account locked.

10. Only use is to deposit money and see your investments tanking.My income increased unexpectedly to a level where I could finally save/invest.

11. It kills my investor confidence to see a company hiding the fact that I have lost money investing with them.For an app it's so simple it's worthless.

Steps to Troubleshoot & Fix Fundrise Issues

1. Fix Fundrise Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fundrise: Restarting the app will resolve most errors.
  2. Update the Fundrise App. Here is how:
    1. On Android goto PlayStore » Search for "Fundrise" » Open Fundrise: Invest in Alts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fundrise » click "UPDATE".
  3. Clear Fundrise: Invest in Alts app cache: Clearing cached data will force your app to retrieve the latest data directly from Fundrise servers.
    1. On Android, goto Settings » Apps » Select "Fundrise: Invest in Alts" » click Storage » click "Clear Cache".
  4. Check Fundrise app permissions. If any of these permissions required to use your device's features are disenabled, Fundrise might not work.
  5. Uninstall and reinstall Fundrise. If nothing else has worked, completely uninstall Fundrise then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fundrise not working


2. Fix Fundrise Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fundrise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fundrise not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fundrise may not be able to connect to the Internet when running in the background.

Reported Issues