Published by MNC Digital Entertainment on Jan 12, 2024

Report an issue with RCTI+ Superapp.
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Why should I report an Issue with RCTI+ Superapp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MNC Digital Entertainment to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RCTI+ Superapp

1. Enjoy the experience of TV streaming, watching and/or downloading TV series & trending videos, reading the latest news, listening to radio, audio series, podcasts, music and also participating in talent search auditions in just one app that you can access anywhere and anytime for free.

2. As a Superapp, RCTI+ provides your favorite and latest events, such as football, music shows & awards, competition, TV series, and many more.

3. Listen to various exciting podcasts such as Kata Dochi Podcast, Podcast Porno by Onadio Leonardo, Love Story Podcast by Raden Rauf, and many more.

4. You could enjoy audio series like Ikatan Cinta, Tukang Ojek Pengkolan, Kutukan di Kolong Casablanca, etc.

5. Enjoy and find your favorite music from the world's biggest record labels and major independent distributors.

6. Even more shows such as Putri untuk Pangeran, Amanah Wali 5, Dunia Terbalik, and Roman Picisan are accessible with full episodes.

7. Latest TV shows such as Ikatan Cinta and IPA & IPS can be streamed online.

8. Select category you want easily in the category tab such as Popular, National, Sport, Economy, Lifestyle, Seleb, Teknologi, and more than 8 other categories.

9. Read the latest news and information from different sources.

10. Various channels providing trusted and reliable information for the readers.

11. Home of Talent is a feature from RCTI+ that has a various and fun challenges.

RCTI+ Superapp Customer Insights

1. Thank youGood apps, very easy to use, i can watch my favorite movie everytime and also i can watch MasterChef Indonesia there, thank you RCTI+ 🫶🫶Good apps, easy to use.

2. But if you have a lof of patience, maybe you could watch on this apps.My wife is Indonesian and it's good for her to watch the news to keep in touch.

3. When update finished, app keep saying "aplikasi harus diupdate".

4. But please,please,please can you release an app for the Amazon Firestick so she can watch on our TV?The latest update gives the fresh look for the app.

5. Good jobAfter choosing resolution, it became forced fullscreen, disabled the minimize and back function.

6. Lol.. There's no other way, Uninstall..It sucks because we cannot use the Fullscreen button on live tv section.

7. But the app keep saying "aplikasi harus diupdate".

8. Please fix this bugThere's some serious and fatal mistakes on this apps.

9. But some bugs/imperfections ie : i can't overdraw the rcti+ app while using the other app (it used to be possible to do).

10. Nice jobUnfortunately, the worst apps for streaming.

11. Looking forward to the other good improvements to come.

Steps to Troubleshoot & Fix RCTI+ Superapp Issues

1. Fix RCTI+ Superapp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RCTI+ Superapp: Restarting the app will resolve most errors.
  2. Update the RCTI+ Superapp App. Here is how:
    1. On Android goto PlayStore » Search for "RCTI+ Superapp" » Open RCTI+ Superapp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RCTI+ Superapp » click "UPDATE".
  3. Clear RCTI+ Superapp app cache: Clearing cached data will force your app to retrieve the latest data directly from RCTI+ Superapp servers.
    1. On Android, goto Settings » Apps » Select "RCTI+ Superapp" » click Storage » click "Clear Cache".
  4. Check RCTI+ Superapp app permissions. If any of these permissions required to use your device's features are disenabled, RCTI+ Superapp might not work.
  5. Uninstall and reinstall RCTI+ Superapp. If nothing else has worked, completely uninstall RCTI+ Superapp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RCTI+ Superapp not working


2. Fix RCTI+ Superapp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RCTI+ Superapp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RCTI+ Superapp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RCTI+ Superapp may not be able to connect to the Internet when running in the background.

Reported Issues