Published by FreeConferenceCall.com on Oct 19, 2023

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Why should I report an Issue with Free Conference Call?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FreeConferenceCall.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Free Conference Call Customer Insights

1. Everyone just needs to play around with it a bit and try it out! With large conference calling of 20+ people that I have participated in the audio quality may taper off a bit but that is probably a function of each individual's connection to either the internet or to a cell phone or land line.This last update says that it was for bug fixes, but I've had more issues after this update than prior to the update.

2. Sometimes even on headset mode or with headphones the audio is bad, randomly...This service has held up excellently throughout the seven years I have been using it in different groups on several lines.

3. Lots of good features built in for controlling audio conference calling and video conference calling.

4. Now often have get off the app & get on thru calling in.Generally good but challenges getting audio connected.

5. It take several steps for a participant to get their audio connected, and even then many people seem to have problems either hearing or speaking or getting their video going.

6. It's less than ideal to listen to an audio call and only be able to stare at the screen for an hour or however long the call is.

7. If I dial in directly from my phone it works flawlessly, but if I use the app, it randomly changes from good to poor quality.

8. If you're on a call it's almost impossible to push the speaker button without turning the screen off which means you can't push the speaker button at all.

9. Want to give it a 5 but it stumbles in the audio department on the phone.

10. When I leave the app while on a call it no longer shows up as an active app running in the background and then it seems to time out and I have to go search for the app again and call back into the meeting.

11. On the Google Pixel 6 Pro the speaker button is too close to the sensor that turns the screen off during active calls.

Steps to Troubleshoot & Fix Free Conference Call Issues

1. Fix Free Conference Call Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Free Conference Call: Restarting the app will resolve most errors.
  2. Update the Free Conference Call App. Here is how:
    1. On Android goto PlayStore » Search for "Free Conference Call" » Open Free Conference Call » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free Conference Call » click "UPDATE".
  3. Clear Free Conference Call app cache: Clearing cached data will force your app to retrieve the latest data directly from Free Conference Call servers.
    1. On Android, goto Settings » Apps » Select "Free Conference Call" » click Storage » click "Clear Cache".
  4. Check Free Conference Call app permissions. If any of these permissions required to use your device's features are disenabled, Free Conference Call might not work.
  5. Uninstall and reinstall Free Conference Call. If nothing else has worked, completely uninstall Free Conference Call then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Free Conference Call not working


2. Fix Free Conference Call Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Free Conference Call be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Free Conference Call not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Free Conference Call may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Because it is not using access code.
    I will reopen again.

    — by Tammire Abaata 2 years ago

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