Published by Foxit Software Inc. on Mar 3, 2024

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Why should I report an Issue with Foxit PDF Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Foxit Software Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Foxit PDF Editor Customer Insights

1. Said files are literally made hidden; they're invisible and inaccessible when viewing the folder from another device.Used to have good dark mode years ago, now if you change background color the pictures also get disrupted and so the mode is almost useless! The search function is good as it displays a list of the results.

2. I didn't find a way to remove the large annoying toolbar, it disappears not fast enough when reading and the document doesn't go fully full screen as there is a black bar instead of wrapping around the camera cutout, and also black bars top and bottom.maximum books open = 5, I'm sorry, I'm in Med school, sometimes, I need to switch between more than that.

3. I prefer that menu a bit over the standard menus; if there were a way to switch between the two in full screen that would be great! The pen input option for ignoring finger strokes is great, I just wish that support for the eraser on my stylus was available.

4. Pretty much the PDF reader on Android that has almost all the same features as the Desktop version, with everything from viewing, annotations and editing to creating new files.

5. Re:Devs: Downloaded files are stored inside the Android data folder instead of the device's general downloads folder.

6. Even better, is it works GREAT with local files without giving errors or constantly asking you to upload them like Google Drive always does.

7. Even worse, they purposefully squirrel away your files and mark them as hidden just to make it difficult to copy them off your device to edit elsewhere.

8. Now files dont open anymore unless it can connect... just sits there and says processing and never opens.

9. There is a secondary menu setup that I discovered while doing split screen on my tablet with Foxit at the bottom.

10. I will be switching if the old version isn't restored.This app looked like everything I was looking for in a pdf reader, but like many others it didn't quite cut it.

11. Then, I tried to edit the second one, and it was slow to respond when tapping on a line or area to input text.

Steps to Troubleshoot & Fix Foxit PDF Editor Issues

1. Fix Foxit PDF Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Foxit PDF Editor: Restarting the app will resolve most errors.
  2. Update the Foxit PDF Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Foxit PDF Editor" » Open Foxit PDF Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Foxit PDF Editor » click "UPDATE".
  3. Clear Foxit PDF Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Foxit PDF Editor servers.
    1. On Android, goto Settings » Apps » Select "Foxit PDF Editor" » click Storage » click "Clear Cache".
  4. Check Foxit PDF Editor app permissions. If any of these permissions required to use your device's features are disenabled, Foxit PDF Editor might not work.
  5. Uninstall and reinstall Foxit PDF Editor. If nothing else has worked, completely uninstall Foxit PDF Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Foxit PDF Editor not working


2. Fix Foxit PDF Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Foxit PDF Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Foxit PDF Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Foxit PDF Editor may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Would like to cancel subscription, as it was just waste of money didn't do what is suppose to do, just couldn't use it for the purpose I wanted it.

    — by Beatrice kafui Ofori 2 years ago