contact FloatPays

Contact FloatPays

Published by FloatPays (Pty) Ltd
Updated: May 3, 2022



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Why should I report an Issue with FloatPays?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FloatPays (Pty) Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



FloatPays Features and Description

Floatpays helps your employees live financially healthy lives, reduce stress for your teams, improve happiness and productivity through the most comprehensive financial wellness platform in Africa. We all have experienced that day when our expenses don’t align with when you get paid. Whether it’s due to financial emergencies, special occasions, or recurring expenses, sometimes we just need access to cash before payday arrives. How does FloatPays help you? FloatPays helps you get access to money you have already earned. We partner with your employer to understand what you have earned and give you access to a portion of this money when you want it. How do I get access? The process is simple, your employer registers to use our service, we integrate securely with their payroll provider and your employer invites you to use the FloatPays service. How does it work? All you then need to do is download this mobile application, register and activate your account and you are all ready to go. You can use the app to view your available money and withdraw a percentage of your earned wages when you need the money. The withdrawal payment is made direct to your bank account, no employer approval required. The app is free to use however we do charge you a transaction fee on each withdrawal you make. Unlike other payday solutions, this is not a loan, there is no interest charged on the withdrawal. We show you the transaction fee upfront before you confirm that you want to withdraw any money. When payday comes around we simply take off any withdrawal amount and transaction fees from your monthly wage as a deduction. There is nothing you need to do. The remainder of your salary is paid to you as per normal. Please remember that to use the mobile application and our FloatPays service your employer needs to have registered with us and you can only activate your account using the security details provided by your employer.

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