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Why should I report an Issue with Fetch: America’s Rewards App?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Fetch Rewards to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fetch: America’s Rewards App
1. Fetch is packed with personalized offers from popular brands that will get you thousands of points when you shop!
2. Redeem points for free gift cards to your favorite stores like Amazon, Apple, Walmart, Target and more to save money when shopping.
3. Skip the lines and get points for every dollar you spend in Fetch Shop. Try it now!
4. Fetch Shop allows you to shop from the couch and rack up points like never before.
5. Your purchases get you points you’ll turn into FREE gift cards to hundreds of different retailers & restaurants. 1. 2. 3.
6. You’ll get points on online purchases when you shop from dozens of the most popular online retailers.
7. Just link your accounts to Fetch and start earning points with the tap of a button.
8. Fetch is the only rewards app that gives you points for everything you buy!
9. Compete with your crew in monthly points challenges, and see what they’re up to in the app on Fetch Social.
10. Shop for groceries online & get points on fruit, soda, brunch, movies–anything at all!
11. Get bonus points when you refer your friends to Fetch.
Fetch Customer Insights
1. Also u have to check your reciepts after submitting them because it labels a lot of items wrong and you miss out on extra points for buying certain products.I'm just learning but everything is pretty user friendly.
2. If I order pickup from Target, it counts each item as costing $0, and therefore I only get points for any receipt.
3. Unless you actively try to buy things they're partnered with, you generally only get 25 points per receipt no matter how much money you spend.
4. I get something that has a large amount of points and they 'can't read the receipt' or 'we can't see the date'.
5. Also, it doesn't read products correctly, for example; "MT Dew" doesn't give my extra points.
6. Certain items are worth ALOT of points.
7. 10 regular transactions and they get the receipt, credit the points, etc.
8. Customer service wants me to send all the receipts but do not seem to be working on a fix for the situation.Update 6/30/23: Well, it worked a couple of times.
9. It's fantastic, but I seem to have problems with my e-reciepts every time there are big points involved.
10. However, I encounter issues every single time with it being able to read snapped receipts correctly.
11. Any old receipts they will give you 5 points for.
Steps to Troubleshoot & Fix Fetch Issues
1. Fix Fetch Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Fetch: Restarting the app will resolve most errors.
- Update the Fetch App. Here is how:
- On Android goto PlayStore » Search for "Fetch" » Open Fetch: America’s Rewards App » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Fetch » click "UPDATE".
- Clear Fetch: America’s Rewards App app cache: Clearing cached data will force your app to retrieve the latest data directly from Fetch servers.
- On Android, goto Settings » Apps » Select "Fetch: America’s Rewards App" » click Storage » click "Clear Cache".
- Check Fetch app permissions. If any of these permissions required to use your device's features are disenabled, Fetch might not work.
- Uninstall and reinstall Fetch. If nothing else has worked, completely uninstall Fetch then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Fetch not working
2. Fix Fetch Server issues & Internet Connection
- Check network connection: An unstable Internet will make Fetch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Fetch not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Fetch may not be able to connect to the Internet when running in the background.
Reported Issues
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Fetch Rewards was working perfectly on my old phone. Now that I have moved to a new phone I can no longer access my Fetch Rewards information. Please help!
How do I get my old account information over to the new phone? I had a lot of information and points in there, and I would be terribly disappointed to lose it. I love using the app and would appreciate any help you could give me.— by Jayne Marie Kettner 2 years ago -
Hello Fetch Support team,
I have not received my reward yet. When will I receive it? Thank you.— by Joe Bill 2 years ago -
Hello,
My account was deactivated by fetch rewards. I would like to file a lawsuit if wrongfully banning my account creativedog123@redacted. please unban.— by John Bill 2 years ago -
I want to redeem my points now
— by Bill 3 years ago -
Help, I had saved up 10000 points for a long time and so I had bought a 10$ Nintendo card, it said something is wrong with the systems and took my points but never got the gift card. I had got 2 cards before this and they worked fine.
— by Beckett 3 years ago -
Hello so basically I need my Amazon gift card asap and it says uts pending please fix my email for the account is actya@redacted and name is Karen Jones
— by Ari Acty 3 years ago -
Cannot find a way to get support for app
— by Gloria Money 3 years ago -
hello i haven’t been receiving the points right and also there’s a problem with me sending the like to other please help
— by Ruby Gaspar- Reyes 3 years ago -
My account has been deactivated I did nothing I’m very disappointed. Please fix this issue ASAP . Thank you
— by Julisa 3 years ago -
I need to get unbanned from fetch rewards can u recover my account back
— by Miriam Anueyiagu 3 years ago -
Hi fetch rewards when ever I tried to get into my account it said hat either my email or password was wrong but really nothing was wrong and I really need to get into my account please help me
— by Fusilier Mitchell Ann 3 years ago -
It’s not allowing me to redeem the points I have worked extremely hard to earn
— by tassey obrien 3 years ago -
It's been 5 days and I'm still waiting for someone to get back to me. I redeemed a egift cert and I cant view it and I wanted to go to the store today to use it. When I try to view it the message that says your egift cert will appear any moment keeps going on and on and I never get my gift cert. Can someone tell me what's going on please, I've been leaving messages, emailing you guys with no response. Are you guys even real?
— by Tamara Hodgson 4 years ago -
Hi, This is the second time asking can you guys please unsuspend my Account
— by Alpha 4 years ago -
My account was banned for no reason at all please unban it.
— by Alpha 4 years ago -
My account has been deactivated I did nothing wrong please activated it..I want it back..
— by Angie 4 years ago
