Published by Fandango

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Why should I report an Issue with FandangoNOW for Android TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fandango to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

FandangoNOW Customer Insights

1. Can we get the option to sort movies in the app? It's tedious for me to look through my list of 400+ UV movies.I was happy that there was potentially now a way to watch my UV library with the lack of VUDU on Android TV.

2. Once these performance issues are solved, I will gladly update my review.Movies pause a lot and stutters really bad on my Sony Android TV.

3. No 4k HDR support for the Google Chromecast with Google TV.no 4k HDR support on Google chromecast ultra w/ Google TV.No 4k HDR support for the Google Chromecast with Google TVI'm writing this review more as a feature request.

4. I am happy to see them launch support for Android TV, but as of now, this is no good, forcing me to keep around my Roku for this.

5. There are other ways I can watch my Ultraviolet collection, and I'll be using one of those ways 100% of the time.The FandangoNow website lists my entire Ultraviolet library properly.

6. 1 star is required for a rating, but in fact is far too generous.Lots of awesome content and has to be the best android tv app for watching your UV content.

7. Their support response was to wait several days to contact me back and ask if this was still an issue.

8. On multiple Android TV devices I see the same two titles, nothing more.

9. On top of that, movies I have rented constantly drop in quality or pause completely.

10. This app on Android TV shows only 2 of my 63 UV titles.

11. Once I can pick a movie to play, video playback is super choppy.

Steps to Troubleshoot & Fix FandangoNOW Issues

1. Fix FandangoNOW Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FandangoNOW: Restarting the app will resolve most errors.
  2. Update the FandangoNOW App. Here is how:
    1. On Android goto PlayStore » Search for "FandangoNOW" » Open FandangoNOW for Android TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FandangoNOW » click "UPDATE".
  3. Clear FandangoNOW for Android TV app cache: Clearing cached data will force your app to retrieve the latest data directly from FandangoNOW servers.
    1. On Android, goto Settings » Apps » Select "FandangoNOW for Android TV" » click Storage » click "Clear Cache".
  4. Check FandangoNOW app permissions. If any of these permissions required to use your device's features are disenabled, FandangoNOW might not work.
  5. Uninstall and reinstall FandangoNOW. If nothing else has worked, completely uninstall FandangoNOW then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FandangoNOW not working


2. Fix FandangoNOW Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FandangoNOW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FandangoNOW not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FandangoNOW may not be able to connect to the Internet when running in the background.

Reported Issues