Published by Facebook on Mar 14, 2024

Report an issue with Workplace Chat from Meta.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Workplace Chat from Meta?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Facebook to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Workplace Chat from Meta image 1 contact Workplace Chat from Meta image 2

About Workplace Chat from Meta

1. Simply sign in to your existing Workplace account, or create one from scratch in the app itself. - Send messages to individual coworkers, or have group conversations. - Make voice and video calls from your mobile or your desktop. - Turn on "Do Not Disturb" when you're busy or away from work.

2. The Workplace Chat app lets you keep in touch with your colleagues, wherever you are.

3. Workplace Chat is ad-free and totally separate from Facebook and Messenger, making it easier to balance your work and private lives.

Workplace Chat from Meta Customer Insights

1. At the moment, it's consuming 165GB! Were there any reported bugs happening around and should I do basic troubleshooting? Will re-installing the apps will remove some content or save items?Buggy.

2. My least favorite workplace messaging app.the profile pictures hardly load and messages will send the notification before I can see them in the app.

3. It's been almost a month with no resolution.These days work chat been error, sometimes couldn't even tag mention people as its not appear.

4. The notification keep appeared and remain bold even though already open and read.

5. Nothing works, and I'm on Android, and suggestions on how to get it to work properly ?App lacks many features that competitors include.

6. as a rosters manager this is really annoyingTo many glitches app won't communicate with workplace it will open up your device internet instead of the app.

7. Please fix as it's really annoying and get to the nerve.After the updates from last night, i cant use the call and video call function of WC.

8. The app needs alot of work done to it.The app won't let me log in because it keeps crashing when it opens.

9. Keeps crashing even after force stop, then uninstaling, restarting phone, then reinstalling.

10. If I read a message on my laptop or web the app persists the mobile notification.

11. Read messages remain marked unread.

Steps to Troubleshoot & Fix Workplace Chat from Meta Issues

1. Fix Workplace Chat from Meta Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Workplace Chat from Meta: Restarting the app will resolve most errors.
  2. Update the Workplace Chat from Meta App. Here is how:
    1. On Android goto PlayStore » Search for "Workplace Chat from Meta" » Open Workplace Chat from Meta » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Workplace Chat from Meta » click "UPDATE".
  3. Clear Workplace Chat from Meta app cache: Clearing cached data will force your app to retrieve the latest data directly from Workplace Chat from Meta servers.
    1. On Android, goto Settings » Apps » Select "Workplace Chat from Meta" » click Storage » click "Clear Cache".
  4. Check Workplace Chat from Meta app permissions. If any of these permissions required to use your device's features are disenabled, Workplace Chat from Meta might not work.
  5. Uninstall and reinstall Workplace Chat from Meta. If nothing else has worked, completely uninstall Workplace Chat from Meta then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Workplace Chat from Meta not working


2. Fix Workplace Chat from Meta Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Workplace Chat from Meta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Workplace Chat from Meta not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Workplace Chat from Meta may not be able to connect to the Internet when running in the background.

Reported Issues