Published by Smart Fit Oficial on Mar 22, 2024

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Why should I report an Issue with Smart Fit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Fit Oficial to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Smart Fit

1. No nosso app, você consegue fazer a sua matrícula e até encontrar a solução perfeita para aumentar a sua performance, como nutricionistas, suplementos, bebidas esportivas, coach de treino e muito mais!

2. Não importa onde você esteja, o Smart Fit Go tem o treino que você precisa para fora da academia, a qualquer hora.

3. No nosso app você encontra o Smart Fit Mais: uma área cheia de vantagens para os nossos alunos.

4. Nele, você pode consultar os treinos criados pelo seu professor no Smart Fit Coach, os resultados da sua bioimpedância feita com o Smart Fit Body e muito mais.

5. Com o treino sob medida na palma da sua mão, você vai acompanhar a sua evolução com dados de carga, repetições e orientações valiosas para melhorar seu condicionamento físico.

6. Nosso app conta com vídeos gratuitos para você se exercita e também permite a compra dos nossos planos e do passe diário.

7. Tem treino para definição, treinos rápidos, alongamento, funcional, hipertrofia… é só escolher o seu para se manter ativo e em forma, mesmo nos dias mais corridos.

8. Assim, você consegue atualizar melhor os seus treinos na hora certa, entender seu progresso e chega mais rápido nos seus resultados.

9. O Smart Fit App centraliza as principais informações de todos os nossos serviços para oferecer uma solução completa para quem quer potencializar os resultados.

10. Tudo pensado para você ir além e alcançar os seus objetivos com as informações essenciais em um lugar só.

11. Baixe agora o Smart Fit App e tenha o melhor aliado para seus treinos.

Smart Fit Customer Insights

1. Last update broke the consecutive weeks countdown that I was using as motivation to keep going to the gym! On top of that latest update will not play the countdown sound most of the times!I downloaded the app to use the Smart Fit Coach feature, but every time I try to schedule an session, the app show a message that I'm offline.

2. That is very frustrating and invalidate one of app's functionality.Why is the app in Kg if all the weight is in Lbs (Pounds) I think it's very easy for a programer to give option to both and make the conversion if changed from one to the other.Last update broke the anotations feature.

3. As for tracking progress, my suggestion is to track how often you go to the gym, instead of how often you use the app for workouts, as most people have their own programs.Its offer the appropriate support you need to make your training.

4. Currently, when you set the timer for a given exercise (i.e plank) after a while your screen locks and when you press the lateral button to go back to app the countage has been set to zero again.

5. I can't use the feature at all.No ads, it's very functional, it really helps me to be in a good orderThe app does what it needs to (making reservations) but besides that it's very incomplete.

6. You cannot change the language from Portuguese, and it can only track progress with workouts you select within the app.

7. As suggestions I would say to set screen play as unlock once timer is displayed.

8. And I've loved the fact of it provide extra exercises to elevate your game.

Steps to Troubleshoot & Fix Smart Fit Issues

1. Fix Smart Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Fit: Restarting the app will resolve most errors.
  2. Update the Smart Fit App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Fit" » Open Smart Fit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Fit » click "UPDATE".
  3. Clear Smart Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Fit servers.
    1. On Android, goto Settings » Apps » Select "Smart Fit" » click Storage » click "Clear Cache".
  4. Check Smart Fit app permissions. If any of these permissions required to use your device's features are disenabled, Smart Fit might not work.
  5. Uninstall and reinstall Smart Fit. If nothing else has worked, completely uninstall Smart Fit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Fit not working


2. Fix Smart Fit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Fit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Fit may not be able to connect to the Internet when running in the background.

Reported Issues