Published by Crumbl, LLC on Mar 7, 2024

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Why should I report an Issue with Crumbl Employee?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crumbl, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Crumbl Employee Customer Insights

1. My profile says I'm a manager, but the rest of the app would suggest I'm a baker based on the things I can't do.While trying to complete my video training the app has crashed multiple times, doesn't load everything, and it let me watch every video besides the station trainings, which I feel are pretty important for a new employee! Very frustrating.

2. Can you fix these bugs, pretty please?Doesn't work, keeps getting sticking at saving profile image then have to start all over againNever works.

3. Does no one actually work in tech support? There have been nothing but issues from the notification button turning itself off and not knowing that there are orders call and text buttons dont work for drivers.

4. But on a positive note, I am still very excited to start working for Crumbl!This app almost never works and most of the time doesn't let me sign in or watch the videos I need to.

5. I really don't understand how you all have been receiving complaints for 3 years at least and you all can't figure this outCouldn't get past the profile picture page, reinstalled and now I'm stuck at the confirmation code.

6. None of the updates actually fix anything, either.It doesn't work, my screen is always black even when updated.

7. My masterclass don't work either it's a shame it sucks0 stars.

8. This app definitely needs more work, if I quite my job, it would be because of this app.To begin with, I didn't have much trouble with the app.

9. How are we supposed to make money when you dont even base pay minimum and we arent actually set up to be successful and make money how we are supposed to.

10. Keeps freezing and glitching.. Makes use of ops manual and masterclass nearly impossible.

11. I didn't bother to try and watch videos because it would crash, but whatever.

Steps to Troubleshoot & Fix Crumbl Employee Issues

1. Fix Crumbl Employee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Crumbl Employee: Restarting the app will resolve most errors.
  2. Update the Crumbl Employee App. Here is how:
    1. On Android goto PlayStore » Search for "Crumbl Employee" » Open Crumbl Employee » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crumbl Employee » click "UPDATE".
  3. Clear Crumbl Employee app cache: Clearing cached data will force your app to retrieve the latest data directly from Crumbl Employee servers.
    1. On Android, goto Settings » Apps » Select "Crumbl Employee" » click Storage » click "Clear Cache".
  4. Check Crumbl Employee app permissions. If any of these permissions required to use your device's features are disenabled, Crumbl Employee might not work.
  5. Uninstall and reinstall Crumbl Employee. If nothing else has worked, completely uninstall Crumbl Employee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Crumbl Employee not working


2. Fix Crumbl Employee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Crumbl Employee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Crumbl Employee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Crumbl Employee may not be able to connect to the Internet when running in the background.

Reported Issues

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