Published by eHarmony.com on Feb 19, 2024

Report an issue with eharmony dating & real love.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with eharmony dating & real love?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eHarmony.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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eharmony dating & real love Customer Insights

1. Expensive lesson learned.App is a scam, the time it takes to make a profile they don't warn you that the whole thing after will be payment based and you won't even be able to send messages without paying.

2. I had heard overwhelming good things about this app, but I was sorely mistaken, I will give them props with the filter they put on everything, they have a system that flags any message you send that might direct users off site.Super expensive for a sorry excuse of selection.

3. Kudos there!! It is bothersome, however, that you can't filter out guys who have no photo on their profile, which is a huge number for me, anyway.Too expensive! Not worth the cost.

4. You can only send and see messages once you've bought premium, you can't search only in your area without premium, and a lot of other features are locked behind a paywall.

5. I keep trying to reach customer service for a refund, but the customer service chat system keeps loading a blank page.

6. Another site that leans on visuals, the profile section is much too short for me to evaluate match potential even when someone bothers to complete it.

7. I literally put "any" for all filters except +- 5 years of my age and within 30 miles radius... I still have to pay the rest of the $300+ Very disappointed.the text feature doesn't recognize spaces.

8. Even when you match with someone you won't be able to send the messages without paying.

9. The cheapest subscription cost (to even use the app) was over $300 for minimum 6 months.

10. Do not waste your time there are other options out there.this app doesn't seem to bad on the surface.

11. If the app works as intended than you wouldn't need to have a year long subscription.

Steps to Troubleshoot & Fix eharmony dating & real love Issues

1. Fix eharmony dating & real love Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eharmony dating & real love: Restarting the app will resolve most errors.
  2. Update the eharmony dating & real love App. Here is how:
    1. On Android goto PlayStore » Search for "eharmony dating & real love" » Open eharmony dating & real love » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eharmony dating & real love » click "UPDATE".
  3. Clear eharmony dating & real love app cache: Clearing cached data will force your app to retrieve the latest data directly from eharmony dating & real love servers.
    1. On Android, goto Settings » Apps » Select "eharmony dating & real love" » click Storage » click "Clear Cache".
  4. Check eharmony dating & real love app permissions. If any of these permissions required to use your device's features are disenabled, eharmony dating & real love might not work.
  5. Uninstall and reinstall eharmony dating & real love. If nothing else has worked, completely uninstall eharmony dating & real love then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eharmony dating & real love not working


2. Fix eharmony dating & real love Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eharmony dating & real love be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eharmony dating & real love not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eharmony dating & real love may not be able to connect to the Internet when running in the background.

Reported Issues