Published by Liko Network Co., Ltd on Jan 9, 2024

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Why should I report an Issue with Sparky - 專屬香港人的交友app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Liko Network Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sparky - 專屬香港人的交友app image 1 contact Sparky - 專屬香港人的交友app image 2

Sparky Customer Insights

1. Worst thing is that it only allows HK tel#… I guess HK ppl in Canada can't use this app?excessively huge numbers of fake accounts trying to rip you off with some kind winning investments strategy.

2. Well, this app is asking for verified accounts --- I know I am real but having to put so much personal info (namely photos) makes me nervous.

3. It wants access to photos / gallery, and I can't even start the app without putting my photo in my profile.

Steps to Troubleshoot & Fix Sparky Issues

1. Fix Sparky Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sparky: Restarting the app will resolve most errors.
  2. Update the Sparky App. Here is how:
    1. On Android goto PlayStore » Search for "Sparky" » Open Sparky - 專屬香港人的交友app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sparky » click "UPDATE".
  3. Clear Sparky - 專屬香港人的交友app app cache: Clearing cached data will force your app to retrieve the latest data directly from Sparky servers.
    1. On Android, goto Settings » Apps » Select "Sparky - 專屬香港人的交友app" » click Storage » click "Clear Cache".
  4. Check Sparky app permissions. If any of these permissions required to use your device's features are disenabled, Sparky might not work.
  5. Uninstall and reinstall Sparky. If nothing else has worked, completely uninstall Sparky then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sparky not working


2. Fix Sparky Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sparky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sparky not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sparky may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear Sir,

    There are many fraud cases happened recently via love scam. I have read news about Sparky does screening of fake profile as mitigation. May I ask how does the proposed people assigned to user? As I also encountered few people who are suspicious fraudsters and asking me to invest in investment app. Just would like to ensure it is a fair system but not to assign users to fraudsters or the matching is not appropriate. Besides, I would like to ensure the people matching and chat room is private and confidential which do not violate privacy law? Many thanks

    — by Chan Wing Alan 1 year ago

  • 二分格

    — by Ferrarri 2 years ago