Published by eBay Mobile on Feb 28, 2024

Report an issue with eBay Motors.
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Why should I report an Issue with eBay Motors: Parts, Cars, more?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eBay Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact eBay Motors: Parts, Cars, more image 1 contact eBay Motors: Parts, Cars, more image 2

About eBay Motors: Parts, Cars, more

1. Our partnership with uShip Logistics has allowed eBay Motors to provide a safe, secure, and affordable option for vehicle transportation. eBay’s partnership with Escrow. com provides you the most secure way to purchase your next vehicle online.

2. One of the world’s widest selections of vehicle parts and accessories is available on the eBay Motors app.

3. It gives you the confidence that the parts you buy on the eBay Motors app will fit your vehicle.

4. Take a picture of your license plate and the eBay Motors app will do the rest--uploading your VIN number and all the details of your vehicle for you.

5. The eBay Motors app has a chat experience for users as they look to purchase and sell vehicles.

6. The Motors app offers eBay’s full US inventory of parts and accessories, right at your fingertips.

7. React, share, comment, and connect with other enthusiasts about eBay Motors’ unparalleled inventory.

8. The auto community is alive and well on the eBay Motors app.

9. My Garage provides a place to easily store your vehicle’s specs so you can effortlessly find, compare, and buy parts that will fit your ride.

10. After you've added your vehicle to My Garage, check out eBay’s Fitment Finder.

11. Use the app to buy and sell vehicles with ease, as well as chat with other auto enthusiasts.

eBay Motors Customer Insights

1. Please consider putting a slide immediately below that of 12 interior photos.When you see the television commercials for this app, makes you think that you can get anything and everything for any car, not the case I have just as good if not better luck on Facebook looking for used cars even classic ones, this is a lot of hype for not a lot of results, Was trying to find parts for one of my cars on here and it was completely useless.I got the app to track an ebay motors ad I purchased.

2. Overall, it's odd that after all these years it's so hard to list a car from regular ebay or the ebay app.Feedback for ebay: I clicked on "View full details" to see interior pictures of a truck but the larger image doesn't fit on my very large phone screen.

3. Finally, it freezes (Happens randomly, usually after I've completed a search & begin scrolling through the results), & I have to force stop it then clear the cache to make it work again.Ebay is a scammer support system at this point.

4. Filed a return, for faulty item, son played with phone and somehow closed my return, ebay refused to reopen it.

5. The only issue I have is that once you click on the picture to view all the detailed pictures, I'm not able to swipe left or right to view pictures using the full screen which is very annoying.

6. You can go back in and see if your dream car has popped up, or it will notify you when a new posting for your specific search has been posted.Good idea, just needs work for selling.

7. I'll stick to the regular one.I would love to use this app but for some reason my ebay account was suspended with no explanation.

8. It's like I'm looking at a desktop format on my phone, but I can't even zoom out to see full images.

9. Customer service # incase of any issues with dealer or non received product.And I especially love the affordable prices.

10. Thanku e-bay motors and keep up the good work.

11. I can almost find everything I'm looking for and understand about the Shipping, warranties of items I'm purchasing.

Steps to Troubleshoot & Fix eBay Motors Issues

1. Fix eBay Motors Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eBay Motors: Restarting the app will resolve most errors.
  2. Update the eBay Motors App. Here is how:
    1. On Android goto PlayStore » Search for "eBay Motors" » Open eBay Motors: Parts, Cars, more » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eBay Motors » click "UPDATE".
  3. Clear eBay Motors: Parts, Cars, more app cache: Clearing cached data will force your app to retrieve the latest data directly from eBay Motors servers.
    1. On Android, goto Settings » Apps » Select "eBay Motors: Parts, Cars, more" » click Storage » click "Clear Cache".
  4. Check eBay Motors app permissions. If any of these permissions required to use your device's features are disenabled, eBay Motors might not work.
  5. Uninstall and reinstall eBay Motors. If nothing else has worked, completely uninstall eBay Motors then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eBay Motors not working


2. Fix eBay Motors Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eBay Motors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eBay Motors not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eBay Motors may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Rec'd an email to call, but phone number is no longer in service. Need to speak to Customer Service VERY IMPORTANT

    — by Frank Rooney 1 year ago

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