Published by Document Viewer 2019 on Jan 8, 2024

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Why should I report an Issue with Docx Reader - Office Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Document Viewer 2019 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Docx Reader Customer Insights

1. If you turn to this app for business use, well, good luck.I wanted an app i could open the files and copy and paste from, not share via cloud (which are the only share options available).

2. I think it would be useful to the other users as well.4.75* Really helpful because I often have to read text documents of many different types of extension & this covers my needs.

3. this viewer, while fast and everything else, does not allow me to do that.The app is really good I liked it but there are two problems, one, there are lots of adds, and two, the docx is minimised and can't be maximized so this are the problem other than its good please fix the problems .

4. The *one* thing which would make this a 5* app isn't even better editing facilities (I do have a WP on my tablet if I need it, this opens quicker though :)), it's the ability to change the zoom percentage *and* lock it at that size.

5. Making matters worse, if you try to change tasks to see what app is display in the ad, it goes to home screen, leaving no trace.

6. 0 out 10, would never recommend.*And there is another issue after the new update there are some unknown files(that shows "error" when I opened the file) in the bookmark tab saying "Edited:01/01/1970".

7. i dont even review apps often i just hate this one so muchit's a superb app for all type of your files, whether it is doc,pdf,html,ppt or excel.

8. But I would appreciate if you can make a option to put files in different folders.(Ex: School, work).

9. It's there on PC WPs, so pretty please?The immediate full screen Video Commercials completely take over the App making this Totally Unusable in any way.

10. My screen is very sensitive & I'm forever having to resize docs in every app I open some text in.

11. I appreciate this app 😃😃😃i havent had a single file that its actually let me open- according to this app, every file is a bad file, and then just gives up on me.

Steps to Troubleshoot & Fix Docx Reader Issues

1. Fix Docx Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Docx Reader: Restarting the app will resolve most errors.
  2. Update the Docx Reader App. Here is how:
    1. On Android goto PlayStore » Search for "Docx Reader" » Open Docx Reader - Office Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Docx Reader » click "UPDATE".
  3. Clear Docx Reader - Office Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Docx Reader servers.
    1. On Android, goto Settings » Apps » Select "Docx Reader - Office Reader" » click Storage » click "Clear Cache".
  4. Check Docx Reader app permissions. If any of these permissions required to use your device's features are disenabled, Docx Reader might not work.
  5. Uninstall and reinstall Docx Reader. If nothing else has worked, completely uninstall Docx Reader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Docx Reader not working


2. Fix Docx Reader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Docx Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Docx Reader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Docx Reader may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I accidentally subscribe to Docx reader and then it cost 1500 pesos, i want to refund the subscription that deduct from my gcash account. I really need the money. Please thankyou and have a good one

    — by Elden james A Ebias 4 months ago

  • Please do me favor I can't pay it so that I will cancel

    — by Flora Mae Libradilla 7 months ago

  • I would like to cancel the subscription that was kept for today. if possible please refund of my money because I was not meant to pay I was meant to have a free subscription till 17th of this month so please help me. Thank you

    — by odunewu Abisola 1 year ago

  • I would like to cancel the subscription that was kept for today. if possible please refund of my money because I was not meant to pay I was meant to have a free subscription till 17th of this month so please help me. Thank you

    — by odunewu Abisola 1 year ago