Published by Gray Digital Media on Dec 27, 2023

Report an issue with Alaska's News Source.
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Why should I report an Issue with Alaska's News Source?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gray Digital Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Alaska's News Source

1. With a mission To Tell Alaska’s Story, our team of award-winning journalists are dedicated to reporting on news, sports, and weather across the 49th state.

2. Alaska's News Source is a news and media organization.

3. Stream content live or watch on demand newscasts, clips, and full forecasts for free.

Alaska's News Source Customer Insights

1. Not so bad if I'm at the top on my reading, but irritating if I have to continually scroll through the entire list because I'm trying to read stories near the bottom of the list.The app settings allow you to set it so you only get notifications from breaking news, i.e. important stories, but they will still spam you with notifications to stories that aren't breaking news and don't matter.

2. I don't need an interruption every time some producer thinks their unimportant story is "breaking news."What's up with KTUU? Not only does the app not open the requested story every time, it no longer allows us to share stories to whatever medium we choose.

3. I used to be able to choose between, Text, FB, etc, but now hitting the "Share" button takes me directly to FB.The live stream no longer works On any of our devices including the tablets or fire sticks.. The only thing that happens now Is either a message saying playback failed or or the logo for Gray television cycling over and over and over again.

4. I thought that was slightly irritating but now the links in the app take you to a completely different story so the app is pretty much useless.My issue with the app is that when I finish reading a story and press the < arrow to return to the story list, I am returned to the top of the list.

5. With limited access to local news resources this WAS an important app to my family in staying informed with state and local information.

6. The last news article displayed is about Typhoon Mangkhut, from September 7 2018.

7. I think I'll just stick to watching the news on TV.Slowest loading app on my phone only to bring up a full page ad.

8. I still get the breaking news updates.

9. It pulls up the news from September 7, 2018.

10. This used to be my go to news app, but now I am going to delete it.

11. I used to like this app for local news.

Steps to Troubleshoot & Fix Alaska's News Source Issues

1. Fix Alaska's News Source Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alaska's News Source: Restarting the app will resolve most errors.
  2. Update the Alaska's News Source App. Here is how:
    1. On Android goto PlayStore » Search for "Alaska's News Source" » Open Alaska's News Source » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alaska's News Source » click "UPDATE".
  3. Clear Alaska's News Source app cache: Clearing cached data will force your app to retrieve the latest data directly from Alaska's News Source servers.
    1. On Android, goto Settings » Apps » Select "Alaska's News Source" » click Storage » click "Clear Cache".
  4. Check Alaska's News Source app permissions. If any of these permissions required to use your device's features are disenabled, Alaska's News Source might not work.
  5. Uninstall and reinstall Alaska's News Source. If nothing else has worked, completely uninstall Alaska's News Source then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alaska's News Source not working


2. Fix Alaska's News Source Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alaska's News Source be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alaska's News Source not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alaska's News Source may not be able to connect to the Internet when running in the background.

Reported Issues