Published by Dailymotion on Mar 14, 2024

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Why should I report an Issue with Dailymotion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dailymotion to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dailymotion

1. Discover thousands of new videos every day, deep dive into your favorite topics, share your thoughts on them, and open yourself up to new perspectives.

2. Explore your Feed to find meaningful content and healthy conversations that will expand your point of view.

3. Create your profile where you can find your uploads, Reacts, and favorite videos.

4. Find their latest videos in the Follow Feed and get alerted when they publish new videos.

5. Share your passions and ideas by uploading your own videos and see what others have to say on the topic.

6. Like and comment on people’s videos and build a community around your interests.

7. Do you have a strong opinion on something or want to bring up a different point of view?

8. The more your React moves the debate forward, the more likely it is to be featured on people’s Feeds.

9. Curate your Feed by following all your favorite channels.

10. Record your thoughts and share them with everyone.

11. Join the conversation and post a React.

Dailymotion Customer Insights

1. When I load it up, there's no search bar & it shows a list of the latest videos from channels I have no interest in (& they take up the whole screen) & I can't move them off screen or to the side to search for stuff that I actually want to watch.

2. I still enjoy using it though.I had to watch a 7 minute ad which I couldn't skip on my tv in order to watch a show.

3. Uninstalling.I use this app because it is the only thing that has the show I want to watch.

4. These wouldn't be such big issues, but the website doesn't have them, so I'd suggest using that instead.It's got videos! But that's about the only positive thing I have to say about Dailymotion.

5. The only thing I use it for is to watch king of the hill because it has all the episodes on it for free, but even then it's not worth it.Won't let me sign in with correct credentials.

6. Also, some of the videos and Playlists I used to watch no longer have English subtitles even though they used to.

7. When creating playlists, you need to make it in reverse of how you want to watch it and can't edit it afterward (at least in the app).

8. Want to watch certain playlists but can't since they are not showing up in the app for some reason.

9. Whatever was done during the last update or updates messed everything up.This app is great and all but I really wish it was like the website, where if you closed out of it a smaller screen appeared with the video still going.

10. Uninstalling this app.Some of the channels I'm following don't have any videos showing up on the app, but they show up on the online site.

11. Sometimes there's an ad that completely breaks and it freezes on the ad so you have to completely close and restart the app... and then have to watch ads again on the video you just watched ads on.

Steps to Troubleshoot & Fix Dailymotion Issues

1. Fix Dailymotion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dailymotion: Restarting the app will resolve most errors.
  2. Update the Dailymotion App. Here is how:
    1. On Android goto PlayStore » Search for "Dailymotion" » Open Dailymotion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dailymotion » click "UPDATE".
  3. Clear Dailymotion app cache: Clearing cached data will force your app to retrieve the latest data directly from Dailymotion servers.
    1. On Android, goto Settings » Apps » Select "Dailymotion" » click Storage » click "Clear Cache".
  4. Check Dailymotion app permissions. If any of these permissions required to use your device's features are disenabled, Dailymotion might not work.
  5. Uninstall and reinstall Dailymotion. If nothing else has worked, completely uninstall Dailymotion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dailymotion not working


2. Fix Dailymotion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dailymotion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dailymotion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dailymotion may not be able to connect to the Internet when running in the background.

Reported Issues

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