Published by Daikon Studio

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Why should I report an Issue with Whiteboard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Daikon Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Whiteboard Customer Insights

1. 8th colour from top- dark blue is not working/can't be selected?? Other than these, a very good appIt was best earlier now a days in between they started promoting vulgar adds which is disgusting n embaressing in between the classes... So worst app...not suitable for teaching...Super app but the black colour is not available .

2. In this app black colour hear means I will give 5 stars.......Because vulgar adds gave 3 star.

3. Please add the import image and pdf feature and also add the feature to insert new whiteboard without erased current whiteboard and save all the whiteboard at the end of the work.1. No feeeback option within the app.

4. Pen colour reverts to default each time opening the app 3.

5. I have give 4 star because there is some lack of feature.

6. This is the best whiteboard.

7. Add som new features like square rule lines, red n blue lines and blackboard.It was good before.

Steps to Troubleshoot & Fix Whiteboard Issues

1. Fix Whiteboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Whiteboard: Restarting the app will resolve most errors.
  2. Update the Whiteboard App. Here is how:
    1. On Android goto PlayStore » Search for "Whiteboard" » Open Whiteboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whiteboard » click "UPDATE".
  3. Clear Whiteboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Whiteboard servers.
    1. On Android, goto Settings » Apps » Select "Whiteboard" » click Storage » click "Clear Cache".
  4. Check Whiteboard app permissions. If any of these permissions required to use your device's features are disenabled, Whiteboard might not work.
  5. Uninstall and reinstall Whiteboard. If nothing else has worked, completely uninstall Whiteboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Whiteboard not working


2. Fix Whiteboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Whiteboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Whiteboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Whiteboard may not be able to connect to the Internet when running in the background.

Reported Issues