Published by IZAM on Feb 18, 2024

Report an issue with Daftra.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Daftra?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IZAM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Daftra

1. Daftra Accounting and ERP cloud solution is an easy-to-use business management software built for small and medium-sized businesses with a comprehensive set of integrated apps and industry customizations, supported in both the Arabic and English languages. - Cloud-based Daftra means you have access to your business at all times, exactly how running a business requires. - Seamlessly register data with Daftra intuitive system, log in and track financial -transactions and update as you go. - Your data is constantly secure and updated with auto-backups and a 256-bit SSL encryption technology. - Select your industry from more than 50 business field customizations including real estate, supply chain, catering, automotive, beauty salons, clinics, schools, retail industry and much more. - Find professional and advanced invoicing features including adding tax, shipping, deposits, discount, price lists, terms and conditions and adding attachments. - Send clients the issues invoice online as well as get paid online with Daftra multiple payment gateway integrations and easily manage refunds. - Activate installments to ease client payment, insurance integration and offers on products to boost your sales. - Handle client communications from invoicing, appointments, receiving booking requests and following up on customer-staff interactions. - Offer client memberships, customize their points and credits and easily manage suspensions, cancellations and renewals. - Manage a completely automated as well as customizable financial chart of accounts that you or your accountant can use. - Track cash flow and business performance with general ledger, balance sheet and profit and loss reports. - Add a database of products and easily track stock quantities. - Track inventory with serial number, lot number and expiry date. - Automate stocktaking and manage both automated and manual requisitions and stock transfers. - Easily and quickly build a comprehensive HRM system. - Create a departmental, level, and classification structure for your company. - build employees database, including contracts and system permissions. - Assign and manage shifts. Also check attendance. - Centralize client projects and their financial transactions in one place. - Manage each project’s expenses, budget and find automatically generated profitability reports. - Find fully integrated and detailed reports across all areas of the system including Sales, CRM, finance, human resources, operations and inventory reports. - Monitor your business performance and financial position and take informed data-based action. - Tailor the system interface to suit your brand, upload your logo and customize the system’s colors. - Use custom fields to customize screens according to your requirements.

2. Find ready-made or build entire templates from scratch.

3. Download the app and start a free 30-day trial with no credit card required and start managing your business professionally.

Daftra Customer Insights

1. صحيح اننا لم نتطرق او نستخدم كل المميزات او الامكانيات وصحيح ان هناك نواقص وبعض الامور محدوده ولكن يظل فعلا تطبيق رائع.انا دخلت ابحث عن التطبيق المتعلق بحضور وانصراف الموظفين التابع لنفس الشركة وبداعي الفضول بشوف الردودبرنامج رائع ودعم فني متميزلا يوجد رد من الشركة هناك أخطاء برمجية لا انصح ابدا ابدا في تم الرد عليك بعد عدة أشهر سوف تكون محظوظ جدا الرجاء الانتباه قبل الاشتراكاولا هذا ليس بتطبيق وانما صفحة عادية كالمتصفح...ثانيا يعتبر من اسوأ البرامج التي رأيتها مؤخرا بحيث ليس هنالك اي تطوير فيه وبحكم انه لم يتم تحديث التطبيق لمدة ٥ شهور يبين لك بأن الدعم ايضا سيئ...اتمنى ان يتطوروا في المستقبل ولكن حاليا لا انصح بأي شخص استخدام دفترة اذا كان التطبيق شي اساسي بالنسبة له.

2. صحيح في أخطاء احيانا وقصور لكني معهم من ٤ سنوات و لاحظت انهم يطورون ويصحون هذي النواقص او الأخطاء وفي النهايه قبل أن تقوم باي شي اصحاب التطبيق معلنين عن التطبيق ويروجون له انه تطبيق لاصحاب المشاريع الصغيره.

3. Very bad don't buy this app no support no customer service only they take your money customer service if you lucky will respond after 2 monthsGood 👍 but thermal printer don't work very difficult to print receiptVery respectful cloud ERP systemNo English versionBe aware its not a free application all data will be lost if u didnt payfeeling is goodتطبيق ممتاز مقارنه بسعره يعتبر رمزي.

4. بنظري يصلح للمتوسطه كذلك بحكم شغلي.

Steps to Troubleshoot & Fix Daftra Issues

1. Fix Daftra Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Daftra: Restarting the app will resolve most errors.
  2. Update the Daftra App. Here is how:
    1. On Android goto PlayStore » Search for "Daftra" » Open Daftra » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daftra » click "UPDATE".
  3. Clear Daftra app cache: Clearing cached data will force your app to retrieve the latest data directly from Daftra servers.
    1. On Android, goto Settings » Apps » Select "Daftra" » click Storage » click "Clear Cache".
  4. Check Daftra app permissions. If any of these permissions required to use your device's features are disenabled, Daftra might not work.
  5. Uninstall and reinstall Daftra. If nothing else has worked, completely uninstall Daftra then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Daftra not working


2. Fix Daftra Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Daftra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Daftra not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Daftra may not be able to connect to the Internet when running in the background.

Reported Issues