Published by Credit Sesame, Inc. on Dec 7, 2023

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Why should I report an Issue with Credit Sesame: Build Credit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Credit Sesame, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Credit Sesame Customer Insights

1. It tells you your current credit score, shows you your credit report, offers credit cards and loan suggestions, tells you how to improve your score based on your specific info, gives credit alerts, shows all your current accounts and your balances and any collections or past due accounts.

2. I love that this app gives you lots of options as well as shows you examples regarding what would probably happen to your score should you miss a payment or 2 as well as if you made a few extra payments on a bill.Very Helpful.Exactly what everyone should have to stay on top of your credit.

3. I am absolutely ecstatic about this app, wonderfully made, easily understood, easy to use and navigate and most important of all in my opinion, it does what it says, it raises your credit score not only by 1/2pts, but a substantial amount that matters each time! I've tried several other apps, they're pitiful in comparison.

4. 😬 I was prepared to love it.Credit Sesame is helpful at keeping track of your credit score for free.

5. It also gives helpful tips and lets you look at how much credit you have used on each card, with a graph to show where you should get it lowered to if you want to raise your score.

6. It gives regular updates of your credit score and will give you alerts if your score rises or falls more than 10 points.

7. .credit sesame is a good tool to use in conjunction with other tools it definitely is not a stand alone app that will let you understand everything.. It doesn't use FICO, it only draws info from one bureau, and it only updates the information every 30 days.

8. It also serves as a very helpful tool when needing access to alerts on your Trans Union report easily.This app is easy to use and gives me an overview of my credit history.

9. It does have good information on it that is educational if you are new to trying to clean up your credit and raise your score.

10. My credit score jumped over 60 points in the first month.

11. Can't wait for next month's credit score to come out since I sold a house and no longer have two open mortgages.

Steps to Troubleshoot & Fix Credit Sesame Issues

1. Fix Credit Sesame Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Credit Sesame: Restarting the app will resolve most errors.
  2. Update the Credit Sesame App. Here is how:
    1. On Android goto PlayStore » Search for "Credit Sesame" » Open Credit Sesame: Build Credit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Credit Sesame » click "UPDATE".
  3. Clear Credit Sesame: Build Credit app cache: Clearing cached data will force your app to retrieve the latest data directly from Credit Sesame servers.
    1. On Android, goto Settings » Apps » Select "Credit Sesame: Build Credit" » click Storage » click "Clear Cache".
  4. Check Credit Sesame app permissions. If any of these permissions required to use your device's features are disenabled, Credit Sesame might not work.
  5. Uninstall and reinstall Credit Sesame. If nothing else has worked, completely uninstall Credit Sesame then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Credit Sesame not working


2. Fix Credit Sesame Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Credit Sesame be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Credit Sesame not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Credit Sesame may not be able to connect to the Internet when running in the background.

Reported Issues