contact Credit Karma

Contact Credit Karma

Published by Credit Karma, Inc.
Updated: Mar 2, 2023



Report an issue with Credit Karma.
Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here



Why should I report an Issue with Credit Karma?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Credit Karma, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Credit Karma Features and Description

• Check your free credit scores – Learn what affects your credit scores and how you can take control. • Credit Karma Money™ Spend – A checking experience* with Early Payday. • Credit Karma Money™ Save – No fees with this interest-bearing savings account. • Karma Confidence – See personalized offers and know your chances of approval for a personal loan or credit card before you apply. • Credit card choices – Browse great credit card offers based on your unique credit profile. And thanks to Karma Confidence technology, our members get approved 66% more often.** • Auto savings and more – Tune up your auto loan, see about saving on insurance, see open recalls and find vehicle records. • Karma Drive – Track your safe driving score to see if you can unlock lower car insurance rates.*** • Home sweet home – Calculate how much home you can afford, see personalized home loan offers and get a mortgage pre-qualification letter. • Personal loan shopping – Whether you want to refinance credit card debt or borrow for an emergency, you can compare personal loan offers on Credit Karma (members who compare offers on Credit Karma save an average of 32% on interest rates!).**** • Explore the Relief Roadmap – Connect to government stimulus programs, unemployment benefits, debt relief opportunities, loan options and more. • Free ID monitoring – Check your free reports to spot potential identity theft and get tips for keeping your personal information safer. • Free credit monitoring – Get credit alerts when we see important changes happen to your Equifax or TransUnion credit reports. Join more than 120 million members and get all these features, and more, for free. Download the Credit Karma app and create your own karma today. DISCLOSURES Banking services provided by MVB Bank, Inc., Member FDIC. *Third-party fees may apply. **Based on a comparison of Credit Karma member approval rates in 2021 vs national approval rates for general purpose credit cards from 2020 according to the Consumer Financial Protection Bureau’s 2021 Consumer Credit Card Market Report (36%) ***Karma Drive is not available in all states. Sign in the app for availability. ****Based on aggregate member personal loan origination data from July 2020 to December 2020. Estimated average interest rates for members who found personal loans through Credit Karma were compared with estimated average interest rates for members who found personal loans elsewhere. Those members who found personal loans through Credit Karma had estimated interest rates that were 32% lower on average than those who found personal loans outside Credit Karma. Mortgage products and services offered through Credit Karma Mortgage, Inc. NMLS ID# 1588622 | Read licenses at https://www.creditkarma.com/about/mortgage-licenses. Loan services offered through Credit Karma Offers, Inc., NMLS ID# 1628077 | Read licenses at https://www.creditkarma.com/about/loan-licenses | California loans arranged pursuant to a California Financing Law license. Insurance services offered through Credit Karma Insurance Services, LLC (dba Karma Insurance Services, LLC; CA resident license #0172748).

contact Credit Karma image 2   contact Credit Karma image 2

Troubleshoot and Solve Common Credit Karma Issues


How to Fix Credit Karma Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with Credit Karma, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Credit Karma is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Credit Karma user reports here >>. If other users are reporting that Credit Karma is down, you'll need to wait until Credit Karma itself fixes the issue.

  2. Clear Credit Karma app cache: Clearing cached data will force.....

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Unable to log on after many years for some reason. No help phone number. Reset procedures do not work. Keeps circling back to log on which isn't working. I have moved out of the US. Am using secure internet in my home outside of US. Maybe this has something to do with inability to log on. Need to log on because recent fraudulent activity has occurred with my credit.

    — by ROXANNE EDDINS 9 months ago


  • I can't access my account I need my phone number updated to 8704955952

    — by latrelle smith 9 months ago


  • Someone opened up an account in my name and now I can’t open up my own account

    — by Leslie Renfro 1 year ago





Search for another app