Published by The C-Dub Brand on Jun 11, 2024

Report an issue with Loops By CDUB.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Loops By CDUB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The C-Dub Brand to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Loops By CDUB image 1 contact Loops By CDUB image 2

Loops By CDUB Customer Insights

1. Moreover, it's very inconsiderate to pay over $19 monthly subscription on a program that users can't keep the downloaded loops, because all beats are deleted when subscription ends.Great App Idea!!! BUT, it doesn't work well when you put it on airplane mode.

2. Also, after you pay for the subscription, is there a way to purchase an individual track? That way if you decided to cancel your subscription, but maintain the app, you could continue to enjoy using the tracks you have paid for?Cdubs loops has really fell off.

3. The beat stops playing when the user leaves the play screen to go search for other beats, which is not right - other similar loop programs are set up in a way that the current beat keeps playing while user is searching for another loop, make a selection, then the new beat override while the previous selection stops.

4. When is the next update for Android? I also have an iPhone and MacBook but don't use them on those devices because I don't want to be double billed.Amazing app, the only issue is sometimes there are new tracks available via the online website that are not available on the application.

5. Also, it would be great that the tracks that we download we can keep them especially if we are paying $20 a month.

6. I have a monthly subscription and sometimes download tracks from online to my laptop and I noticed it a while back.

7. Very good product.Would be nice if i didnt have to pay a subscription for tracks that I have already purchased.

8. The loops are great though! And I love what CDUBB is doing with both the loops and the whoop triggers.

9. Just need the app not to freeze.My go-to click track! My music mentor told me about this app last year and I finally decided to give it a try.

10. This keeps the band tight with tempo and feel.Great enhancement to church service.

11. Sometimes the wrong loops is playing instead of the one I've downloaded.

Steps to Troubleshoot & Fix Loops By CDUB Issues

1. Fix Loops By CDUB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Loops By CDUB: Restarting the app will resolve most errors.
  2. Update the Loops By CDUB App. Here is how:
    1. On Android goto PlayStore » Search for "Loops By CDUB" » Open Loops By CDUB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Loops By CDUB » click "UPDATE".
  3. Clear Loops By CDUB app cache: Clearing cached data will force your app to retrieve the latest data directly from Loops By CDUB servers.
    1. On Android, goto Settings » Apps » Select "Loops By CDUB" » click Storage » click "Clear Cache".
  4. Check Loops By CDUB app permissions. If any of these permissions required to use your device's features are disenabled, Loops By CDUB might not work.
  5. Uninstall and reinstall Loops By CDUB. If nothing else has worked, completely uninstall Loops By CDUB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Loops By CDUB not working


2. Fix Loops By CDUB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Loops By CDUB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Loops By CDUB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Loops By CDUB may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my C-Dub Loops subscription. Please e-mail me at diwllc@redacted and aligonsmail@redacted once the request has been processed.

    — by Alexander Ligons 2 years ago

  • Why is it taking so long for me to access the app it is saying migration fetching loops and I have paid for the app and everything just today $21.34 it was that I paid to get this because I need it for church by tomorrow

    — by Nicholas Mckey 2 years ago

  • Please help all my tracks are gone and it's sat no internet connection. But connection is fine

    — by Ronald Turner 2 years ago

  • good afternoon im trying to download tracks on my phone but they wont download im still getting billed every month can you help me 410-499-2728

    — by David E white 2 years ago

  • Not sure why my app is not allowing me to download tracks. I am a subscriber and current on my payment..it work fine b4.

    — by Tina Hartdige 3 years ago