Published by Contents First on Feb 16, 2024

Report an issue with Tappytoon Comics & Novels.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Tappytoon Comics & Novels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Contents First to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Tappytoon Comics & Novels Customer Insights

1. Some like to read genres that others don't, so it be better to have free tickets available for the stories individual users are reading to have a chance to finish stories or continue them.Not many genres though, all the comics have pretty great art, downside is its more expensive- the subscription could have better benefits.

2. I'll have to wait to use real money (I'm willing to do that BUT I don't always have that option).It's a great platform to support your favorite series! Love the ability to earn points for free, and there are many high quality comics available!! Love that they also have comics from different publishers like NetComics.

3. The prices for buying points are quite reasonable as well, and if you don't want to pay you can pick a game to earn rewards quite easily.I enjoyed the app and was quite intrigued by the story options, but the "Free Points" section, when I click on it, both the "Complete Offers" and "Watch adds" buttons are unclickable.

4. Like 30-50% of them it seems are the premise of "the female/male lead is a villain"It's a good app to read stuff and all, no problem with the stories, comics, novels and all.

5. Though the only reason I'm dropping it down to 4 stars instead of 5 is because, of the 20-30 comics I read, theres been a handful of comics that were translated into broken english and one or two of them are hard to read because of this.

6. For free, you can read one chapter of your comics every 24hrs.

7. EVERYTHING costs points per episode, which you get via ads, interactive ads, or money The only exception is some comics you can get one every 24 hours 2.

8. If you have a solution then 5I only just started using this app (I've peeked at it before but didn't really try to start any comics because I was reading other ones elsewhere).

9. The story I'm reading is good... but the earning points by watching ads feature is so inconsistent.

10. Between the 4000 points every month and the 30 free points ever day it really has improved quite a lot.

11. 😁👍It has so many great comics on it and ever since it started it membership plan I've enjoyed at all the more.

Steps to Troubleshoot & Fix Tappytoon Comics & Novels Issues

1. Fix Tappytoon Comics & Novels Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tappytoon Comics & Novels: Restarting the app will resolve most errors.
  2. Update the Tappytoon Comics & Novels App. Here is how:
    1. On Android goto PlayStore » Search for "Tappytoon Comics & Novels" » Open Tappytoon Comics & Novels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tappytoon Comics & Novels » click "UPDATE".
  3. Clear Tappytoon Comics & Novels app cache: Clearing cached data will force your app to retrieve the latest data directly from Tappytoon Comics & Novels servers.
    1. On Android, goto Settings » Apps » Select "Tappytoon Comics & Novels" » click Storage » click "Clear Cache".
  4. Check Tappytoon Comics & Novels app permissions. If any of these permissions required to use your device's features are disenabled, Tappytoon Comics & Novels might not work.
  5. Uninstall and reinstall Tappytoon Comics & Novels. If nothing else has worked, completely uninstall Tappytoon Comics & Novels then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tappytoon Comics & Novels not working


2. Fix Tappytoon Comics & Novels Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tappytoon Comics & Novels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tappytoon Comics & Novels not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tappytoon Comics & Novels may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Today 4/19 at approximately 5:30 am I was trying to log out of the app and accidentally ordered 91000 points for 94.99. I do not want this purchase and it made my credit card overdrawn. I have already contacted my credit card company to refund the charge and I am asking you to refund the charges as well since I have not used any of the points. Thanks

    — by Alaine Murray 1 month ago

  • Hello,
    I am writing to address the recent restriction placed on my account. As a newcomer to the platform, I was unaware of the rules and regulations and inadvertently posted content that violated your policies. I apologize for any inconvenience this may have caused.

    I have since reached out to YouTube regarding this matter, and they have advised me to seek approval from your end for the removal of the restriction. I understand that my actions were in error, and I assure you that they were not intentional.

    I kindly request your assistance in lifting the restriction on my account. Programming is my profession, and I rely on this account for work purposes. I assure you that I will adhere to all guidelines moving forward.

    Thank you for your consideration. Your help in resolving this issue would be greatly appreciated.

    Sincerely,
    Rupa Ramola

    — by Rupa Ramola 2 months ago

  • I purchased two of the on sale points of 52,300 points but only received one bundle and was charged for both. I have the charge on my apple account but not on the tappytoon transaction history.

    — by Elizabeth 6 months ago

  • I earned points by signing up for the Marley spoon meal boxes. They never sent me a reward. I tried see if I could reapply for it, but the option was gone. I canceled the subscription, but they are charging me for the box. If I’m paying for the box, they are going to have to send me the points for going through the links… it was like 11,500 points….

    — by Heather 2 years ago

  • Hello tappytoon, Between the dates of June 3 and June 7 I have noticed that you charged my tappytoon account twice. On June 3rd there was 2 $4.99 charges 1 $9.99 charge and 1 $1.99 charge that was charged to me at an equal payment of 21.96 that y’all were paid for and than on June 7 those same charges came out of my account when I had already paid for them. After the initial June 3rd payment only one charge should have been made to me which was the $15.99 payment. Instead $37.95 came out of my account. Now I know with the type of app you have it will be difficult to refund me my money so please give me the amount of tokens and points that are equal to those double charges. If you check my transaction history you can see that i didn’t do those extra charges I can send proof of need be. This has never occurred before and I really like this app and I have paid a lot of money for it so far so I would hate to have to delete it for this mistake. Thank you for your time.

    — by Emori Daggett 2 years ago

  • Dear Tapoytoon Team;

    I recently deleted my twitter account and had it connected to my tappytoon account, now when I go to login to my new account, it creates a new one on the page, but my old account continues to open in the application, what do I do? I can't change my twitter account? I reactivated my previous twitter account but the information was not recovered. In the application I still have my coins but in the browser it won't let me enter and it tells me "No account found with this email" PLEASE HELP, I don't want to lose my account.

    My old twitter account: ilvebl
    My new twitter account: kathbl_
    My email: luisakmr@redacted

    — by katherine 3 years ago

  • I would like a refund for a purchase that was made by someone

    — by Dallas Mccrary 3 years ago

  • Hey I really love your tappytoons in fact a lot of my money when in but the past two days I can't read a thing I mean I go on and half of the books are blank and when I can get in half of the material is not even there I don't know what caused this but I've tried everything I've tried resetting I've tried turning off and on what's going on

    — by Ashley 3 years ago

  • There was an internal error with the app, which caused it to reset all my bookmarked stories, purchased chapters, and tokens and points I had just bought. I have a bank statement to show I purchased them.

    — by Antoinette Valles 3 years ago

  • I have watched 6 ads into get free points yet it still hadn't given me the rewards and it keeps saying I havent watched any, i watched all ads till the end but nothing shows up

    — by Teresa Hargrave 3 years ago