Published by CoinDCX Official on Oct 28, 2023

Report an issue with CoinDCX Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CoinDCX Pro:Trade BTC & Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoinDCX Official to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CoinDCX Pro:Trade BTC & Crypto

1. With its intuitive interface, advanced crypto trading app features, and strong emphasis on security, CoinDCX Pro empowers both beginners and experienced traders to trade in Bitcoin and cryptocurrency with confidence. What’s more?

2. But that's not all, CoinDCX Pro crypto futures trading app offers all the different variations of order types ranging from market orders, limit orders, stop limit orders, take profit (TP), and stop loss (SL) orders so that our users can indulge in responsible and risk-managed futures trading.

3. Welcome to CoinDCX Pro; where you can enjoy zero spot trading fees and deep global liquidity on all your crypto futures trading pairs.

4. With over 14 million+ users on our crypto trading app, CoinDCX Pro is now open to international cryptocurrency traders and investors, offering world-class trading features and security.

5. Trade on 55+ crypto futures trading pairs with up to 20x leverage on CoinDCX Pro's futures markets.

6. Experience the exciting realm of crypto futures trading with CoinDCX Pro.

7. Enhance your bitcoin and crypto trading potential with CoinDCX Pro's margin trading.

8. Explore a wide range of over 55 cryptocurrency futures trading pairs, offering up to 20X leverage and the lowest fees in the industry.

9. Download CoinDCX Pro crypto trading app and explore endless possibilities.

10. Experience a seamless, secure, and lightning-fast cryptocurrency trading app where you can buy, sell, & trade Bitcoin(BTC), Ethereum(ETH), Ripple(XRP), Dogecoin(DOGE), Litecoin(LTC) Tether(USDT), Shiba Inu(SHIB), & 1000+ cryptocurrencies.

11. Enjoy up to 6x leverage on over 250+ tokens available for margin trading on our crypto trading app.

CoinDCX Pro Customer Insights

1. Very satisfying...Very good info on the whole crypto market... Especially good if your looking for new and upcoming coins that are lower cap You can even set up your portfolio for a group of particular coins that u are interested in so you can check on those quickly anytime u want.

2. Especially good if your looking for new and upcoming coins that are ower cap You can even set up your portfolio for a group of particular coins that u are interested in so you can check on those quickly anytime u want.

3. Especially good if your looking for new and upcoming coins that are ower cap You can even set up your portfolio for a group of particular coins that u are interested in so you can check on those quickly anytime u want.

4. As a user, one is primarily interested in placing orders, checking funds/balances, checking holdings, reviewing the state of the market, etc.

5. As a user, one is primarily interested in placing orders, checking funds/balances, checking holdings, reviewing the state of the market, etc.

6. As a user , one is primarily interested in placing orders , checking funds , checking balance , checking holdings, reviews the state of the market , etc.

7. Pleasant to the eye and easy to use.Very good info on the whole crypto market.

8. Cap, price, volume, low/highs, and rankVery good info on the whole crypto market.

9. As a user one is primarily interested in placing orders, checking balance and reviewing the state of the market etc.

10. On a side note would love to see Notification Feature when trades are executed like on phone prompt rather than mails, would love to see it as a part of next update as it will allow many of use to keep a track rather than reopening and regular checking.

11. On a side note would love to see Notification Feature when trades are executed like on phone prompt rather than mails, would love to see it as a part of next update as it will allow many of use to keep a track rather than reopening and regular checking.

Steps to Troubleshoot & Fix CoinDCX Pro Issues

1. Fix CoinDCX Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CoinDCX Pro: Restarting the app will resolve most errors.
  2. Update the CoinDCX Pro App. Here is how:
    1. On Android goto PlayStore » Search for "CoinDCX Pro" » Open CoinDCX Pro:Trade BTC & Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinDCX Pro » click "UPDATE".
  3. Clear CoinDCX Pro:Trade BTC & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinDCX Pro servers.
    1. On Android, goto Settings » Apps » Select "CoinDCX Pro:Trade BTC & Crypto" » click Storage » click "Clear Cache".
  4. Check CoinDCX Pro app permissions. If any of these permissions required to use your device's features are disenabled, CoinDCX Pro might not work.
  5. Uninstall and reinstall CoinDCX Pro. If nothing else has worked, completely uninstall CoinDCX Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoinDCX Pro not working


2. Fix CoinDCX Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CoinDCX Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoinDCX Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoinDCX Pro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please close my coindcx account,

    — by Mostafijur Rahaman 1 year ago

  • the user name i gave is wrong

    — by DaX 08 2 years ago

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