Published by CoinDCX Official on Mar 14, 2024

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Why should I report an Issue with CoinDCX:Trade Bitcoin & Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoinDCX Official to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CoinDCX:Trade Bitcoin & Crypto

1. Download CoinDCX crypto app to instantly buy, sell, and trade Bitcoin(बिटकॉइन), Ethereum(एथेरियम), Litecoin(LTC), Dogecoin(DOGE) & other 500+ top crypto coins. Join 1. 4 Crore + Indians on CoinDCX, a secure, & compliant bitcoin investment and cryptocurrency trading app.

2. You can now transfer crypto assets from other exchanges and wallets into your CoinDCX account in a secure and FIU compliant manner. -Instantly deposit & withdraw INR funds to trade bitcoin & other cryptocurrencies.

3. Why is CoinDCX the best bitcoin crypto app for investing & trading? -Buy bitcoin & other 500+crypto coins with as low as Rs.

4. CoinDCX Earn allows crypto investors to add passive earnings on their cryptocurrency investments like Bitcoin, Ethereum, & more.

5. Whether you're a beginner crypto investor or an advanced crypto trader, we're here to provide the best cryptocurrency trading app for bitcoin & crypto enthusiasts like you.

6. Start crypto futures trading in India with only ₹200, high liquidity, 25X leverage & low fees on Bitcoin & Altcoin Futures pairs.

7. Invest in Bitcoin & other coins with Crypto SIPs on CoinDCX.

8. Whether trading or investing in bitcoin or crypto, choose your experience with a simple tap.

9. And many more to choose from on our crypto investing & bitcoin trading app!

10. CoinDCX is dedicated to safeguarding user crypto assets through a 1:1 asset backing policy & robust risk management.

11. Migrate to the unified CoinDCX app experience suitable for both experienced bitcoin traders & everyday cryptocurrency investors.

CoinDCX Customer Insights

1. While there may be some issues, the support team at CoinDCX has been quick to help and resolve them.Continiously showing face not detected while capturing selfie for verification.

2. I am not able to connect again untill kill the app and login again.Compared to other applications like WazirX and CoinSwitch, CoinDCX stands out as the best with its user-friendly interface, easy understanding, and a wide range of 500+ listed coins.

3. While there may be some issues, the support team at CoinDCX has been quick to help and resolve them.

4. In reality, CoinDCX is one of the leading platforms in India, with 7 million users, a user-friendly interface, and a trusted bitcoin wallet.

5. In reality, CoinDCX is one of the leading platforms in India, with 7 million users, a user-friendly interface, and a trusted bitcoin wallet.

6. CoinDCX stands out with its wide range of currencies and options.I was initially frustrated with the app when I noticed that the candlesticks for some coins were not moving on the chart Despite reporting the issue on Twitter, I did not receive a satisfactory response.

7. There should be a place where I can see how much I invested in the app in total... Including delisted coins..I have read many reviews about CoinDCX, and it is clear that some people are trying to defame the app.

8. Kudos to the team for the amazing experience so far.Whenever switch the network, always says that No Network Connection and there is a referesh button which does not work while internet is connected and it works very well for other apps except this one.

9. It is important to be kind and smart when using India's top crypto app.**"I have been through some critical reviews of this crypto mining app, but my personal experience has been amazing.

10. Have read many reviews about CoinDCX, and it is clear that some people are trying to defame the app.

11. CoinDCX and CoinSwitch both offer awesome crypto coin exchanges.

Steps to Troubleshoot & Fix CoinDCX Issues

1. Fix CoinDCX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CoinDCX: Restarting the app will resolve most errors.
  2. Update the CoinDCX App. Here is how:
    1. On Android goto PlayStore » Search for "CoinDCX" » Open CoinDCX:Trade Bitcoin & Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinDCX » click "UPDATE".
  3. Clear CoinDCX:Trade Bitcoin & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinDCX servers.
    1. On Android, goto Settings » Apps » Select "CoinDCX:Trade Bitcoin & Crypto" » click Storage » click "Clear Cache".
  4. Check CoinDCX app permissions. If any of these permissions required to use your device's features are disenabled, CoinDCX might not work.
  5. Uninstall and reinstall CoinDCX. If nothing else has worked, completely uninstall CoinDCX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoinDCX not working


2. Fix CoinDCX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CoinDCX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoinDCX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoinDCX may not be able to connect to the Internet when running in the background.

Reported Issues

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