Published by DRIVE | Roadside

Report an issue with Roadside Assistance.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Roadside Assistance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DRIVE | Roadside to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Roadside Assistance Customer Insights

Steps to Troubleshoot & Fix Roadside Assistance Issues

1. Fix Roadside Assistance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Roadside Assistance: Restarting the app will resolve most errors.
  2. Update the Roadside Assistance App. Here is how:
    1. On Android goto PlayStore » Search for "Roadside Assistance" » Open Roadside Assistance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roadside Assistance » click "UPDATE".
  3. Clear Roadside Assistance app cache: Clearing cached data will force your app to retrieve the latest data directly from Roadside Assistance servers.
    1. On Android, goto Settings » Apps » Select "Roadside Assistance" » click Storage » click "Clear Cache".
  4. Check Roadside Assistance app permissions. If any of these permissions required to use your device's features are disenabled, Roadside Assistance might not work.
  5. Uninstall and reinstall Roadside Assistance. If nothing else has worked, completely uninstall Roadside Assistance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Roadside Assistance not working


2. Fix Roadside Assistance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Roadside Assistance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Roadside Assistance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Roadside Assistance may not be able to connect to the Internet when running in the background.

Reported Issues