Published by Cốc Cốc on Mar 7, 2024

Report an issue with Cốc Cốc Beta.
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Why should I report an Issue with Cốc Cốc Beta: Browse securely?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cốc Cốc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cốc Cốc Beta: Browse securely image 1 contact Cốc Cốc Beta: Browse securely image 2

About Cốc Cốc Beta: Browse securely

1. Cốc Cốc's Superhero Squad - The Internet Rescuers - is here on a mission to support 25 million Cốc Cốc's users to browse web faster, more securely and enjoyably. ★ FLASH: Representing Fast Download feature, this superhero has the ability to save all videos, audios, photos and documents to your device in the blink of an eye. ★ GREEN SHIELD: Representing Adblock feature, this superhero possesses the power to filter out any malicious or annoying ads that could potentially harm your device and invade your privacy.

2. Continue playing music in background while doing other tasks or after locking the screen. - Search: Search in Vietnamese with more accuracy via built-in Cốc Cốc Search feature on browser. - Browser lock: Set a password for Cốc Cốc browser using PIN or Touch ID. - Synchronization: Browse with the same bookmarks, history, passwords, settings and more across all devices.

3. Now even more powerful thanks to Adblock Plus technology. ★ KNOW-IT-ALL: Representing Personalized Newsfeed feature, this superhero takes on the role of updating news to your taste from over 200 Vietnamese sources on Cốc Cốc app's homepage.

4. Now also offers Newsfeed Preferences customization options. - Music: Enjoy millions of songs from Vietnam's leading online music source.

5. Simply sign in your Cốc Cốc account. - Night mode: Adjust browser's contrast, brightness and color to reduce eyestrain.

Cốc Cốc Beta Customer Insights

1. Sometimes the notification of download starting automatically, when I didn't download any file.Amazing browser but sometimes it stopped downloading for no reasons and took quite a long time to finish.please add duckduckgo to search engine list.

2. "Please add more options for customization of home screen and webpages."So please increase the number of bookmarks that we can save it in the browser homepage.." Fix it as soon as possible, And that's why I uninstalled this browser.Bugs and problem sometimes in download.

3. "When after few days or weeks of using this browser just stops working, it doesn't load any sites nor download anything.

4. I love it, it's like an optimized chrome with great added features.Hi!! I think this is a good browser.

5. I also installed this browser many times and again same problem arises, ( you can also check )., 2.

6. See, many times download has been stoped.

7. and add ability to disable swipe forward/backward.

8. rest is good.Add global news in EnglishPlease fix auto add language in preferred language settingsA very good browser but new update doesn't have the home icon.

Steps to Troubleshoot & Fix Cốc Cốc Beta Issues

1. Fix Cốc Cốc Beta Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cốc Cốc Beta: Restarting the app will resolve most errors.
  2. Update the Cốc Cốc Beta App. Here is how:
    1. On Android goto PlayStore » Search for "Cốc Cốc Beta" » Open Cốc Cốc Beta: Browse securely » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cốc Cốc Beta » click "UPDATE".
  3. Clear Cốc Cốc Beta: Browse securely app cache: Clearing cached data will force your app to retrieve the latest data directly from Cốc Cốc Beta servers.
    1. On Android, goto Settings » Apps » Select "Cốc Cốc Beta: Browse securely" » click Storage » click "Clear Cache".
  4. Check Cốc Cốc Beta app permissions. If any of these permissions required to use your device's features are disenabled, Cốc Cốc Beta might not work.
  5. Uninstall and reinstall Cốc Cốc Beta. If nothing else has worked, completely uninstall Cốc Cốc Beta then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cốc Cốc Beta not working


2. Fix Cốc Cốc Beta Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cốc Cốc Beta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cốc Cốc Beta not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cốc Cốc Beta may not be able to connect to the Internet when running in the background.

Reported Issues